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    Customer Relationship Management Developer - bangalore, India - Leinex Consulting

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    Description

    Exp :
    YearsSkill : MS Dynamics CRMJob Location : Pune/Bangalore/Hyderabad/Noida/Gurgaon/PanchkulaKEY ROLES & RESPONSIBILITIES

    • Develop, customize, and maintain Microsoft Dynamics CRM solutions to support customer serviceoperations.
    • Design and implement custom workflows, plugins, and integrations to automate and streamlinecustomer service processes.
    • Collaborate with the customer service team to gather requirements and translate them intotechnical specifications.
    • Configure and customize Dynamics CRM to meet the specific needs of our customer servicedepartment.
    • Troubleshoot and resolve issues related to Dynamics CRM applications used in customer service.
    • Provide technical guidance and support to the customer service team.
    • Stay up to date with the latest Dynamics CRM features and technologies related to customer service.

    KEY REQUIREMENTS

    • Bachelor's degree in computer science, Engineering, or a related field.
    • Proven experience as a Dynamics CRM Developer or similar role, with a focus on customer service.
    • Strong knowledge of Microsoft Dynamics CRM customization & configuration, Power Apps, PowerAutomate and Dataverse.
    • Proficiency in C#, .NET, JavaScript, TypeScript, AngularJS, and related technologies.
    • Familiarity with customer service processes and best practices.
    • Excellent problem-solving and debugging skills.
    • Strong communication and collaboration skills.

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