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    Manager- Process Improvement - Vadodara, India - Asian Hires

    Asian Hires
    Asian Hires Vadodara, India

    2 weeks ago

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    Description

    Job description

    REPORTING RELATIONSHIP

    POSITION REPORTS TO: SR. Manager – Process IMPROVEMENT (Master Black

    Belt) DEPARTMENT: OPERATIONS

    POSITION LOCATION: VADODARA, INDIA

    Pay: ₹1,500, ₹1,700,000.00 per year

    POSITION SUMMARY

    The Manager – Process Improvement (Black Belt) role is specifically designed to facilitate

    process/performance improvement activities and quality scores using Lean Six Sigma methodologies.

    Black Belts will be working closely with the senior manager on various projects that drive automation,

    improved processes/quality, standardization, SOPs, and customer satisfaction.

    JOB RESPONSIBILITIES

     Lead a small team of analysts for various projects.

     Work closely with senior managers, process owners, SMEs to define the goal for improvement,

    the defects to be eliminated or improved.

     Primarily responsible for data collection, performance analysis and measuring progress by

    sharing metrics of findings.

     Monitor projects throughout the entire process ensuring timely and successful completion.

     For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign

    resources based on the direction provided by senior manager.

     Provide regular project updates and present data to the Leadership group.

     Develop strong working relationships with management, project team and other stakeholders.

    Build trust and create a clear communication channel to communicate findings and action items.

     Ensure team members are creating knowledge-based documents and documenting processes.

     Promotes individual professional growth and development by meeting requirements for

    mandatory/continuing education and skills competency; supports department-based goals which

    contribute to the success of the organization; serves as preceptor, mentor and resource to less

    experienced staff.

    KNOWLEDGE, SKILLS, ABILITIES

     Bachelor's degree required; Masters/MBA preferred.

     Black Belt certification required, external certification from an approved training program

    preferred; Project Management Professional (PMP) preferred.

     Self-driven & dynamic leader with 4+ years' experience with change management, project

    management, continuous performance improvement and/or data analysis, preferably in service

    industry.

     Demonstrated desire to learn new skills and drive changes in a positive spirit of cooperation and

    collaboration.

     Solid skills in data collection, aptitude for math and statistical concepts (formal class work in

    basic statistics preferred). Proficiency in statistical software preferred (e.g. Minitab, SPSS).

     Proficient with MS Office tools (e.g. Power Point, Excel, Access, Word).

     Should be able to mentor/lead improvement initiatives independently and collaborate with all

    requisite stakeholders in accordance with timelines provided

     Good experience in leading workshops/sessions on VSM and FMEA type of activities to identify

    process improvement opportunities

     Confident on leading Lean/Six Sigma training sessions independently on periodic basis

     Must have the knack of logical reasoning while identifying high impact process improvement

    initiatives and take them to closure and ensure continuous improvement by taking E2E

    ownership

     Attention to detail, including listening skills. Demonstrated formal/informal leadership skills with

    track record of results driven attitude through project management.

     Outstanding communication skills both verbal and written and ability to interact with and present

    to C-level executives and board members.

     Strong proven business acumen with problem solving analytical, and critical thinking skills.

     Enjoy working in a highly collaborative, fast-paced, and dynamic environment.

    Job Type: Permanent

    Pay: ₹1,500, ₹1,700,000.00 per year

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