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Bengaluru

    Front Office Specialist - Bengaluru, India - HRPRO Consulting

    HRPRO Consulting
    HRPRO Consulting Bengaluru, India

    4 days ago

    Default job background
    Full time
    Description

    Were seeking a skilled and friendly Front Office Executive to join our client's team at Dommasandra, Sarjapur Marathalli Main Road, Bengaluru.

    Role: Front Office Specialist [Female Preferred]

    Industry: High Value Granite & Marble Showroom

    Job Responsibilities:

    You will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.

    Your role

    • Handle the front desk and maintain visitor records.
    • Manage administrative chores and organisational tasks.
    • Create a welcoming, professional environment for clients and customers.
    • Data Management
    • CRM

    Your tasks

    • Managing the reception area and ensuring the office is neat and tidy.
    • Greeting and welcoming clients, customers and visitors courteously and professionally.
    • Answering phone calls and directing them to the appropriate staff member/department.
    • Handling incoming and outgoing mail and packages.
    • Taking care of general everyday tasks like scheduling appointments, organising files and maintaining office supplies.

    Required skills and qualifications

    • Bachelors degree in any field.
    • Excellent communication and interpersonal skills.
    • Ability to prioritise tasks and great organisational capabilities.
    • Competency in managing time and solving everyday problems.
    • Customer-oriented mindset with a passion for providing exceptional service.
    • Fluency in English, Hindi, and Kannada with any other regional language.

    Preferred skills and qualifications

    • 12 years of experience in a similar job or other customer-facing roles.
    • Proficiency in using computers and other office equipment.
    • Willingness to work in a fast-paced environment with multitasking ability.
    • Basic knowledge of Microsoft Office (MS Word and MS Excel).
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