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    MS Teams Unified Communications - Bengaluru, India - Unisys

    Unisys
    Unisys Bengaluru, India

    Found in: Talent IN C2 - 4 days ago

    Default job background
    Full time
    Description

    What success looks like in this role:

  • Expert-Level in Microsoft Teams, Microsoft Lync/Skype-for-Business and integrated technologies
  • Strong hands-on experience in complex enterprise Unified Communication platforms
  • Expert-Level experience in Configuring and Administration of High Availability environment for Unified Communication technologies, Direct Routing, SBCs environments.
  • Environmental changes – consolidation, platform upgrades, SBC firmware and security management
  • Responsible for working with the Unisys Service Delivery Manager (SDM), Unisys Client Executive (CE) and/or direct client manager to strengthen Unisys' position as a strategic partner, managed services provider, and IT Services Provider for the client.
  • Superior customer facing and technical skills including ability to develop "trusted advisor" relationship with Enterprise customers
  • Provide recommendations on the evolution of the infrastructure to meet short, medium, and long-term objectives as it relates to Digital Workplace Collaboration.
  • Provide recommendations regarding improvement and enhancements of the technologies supporting Digital Workplace Collaboration.
  • Test, where appropriate and possible, in a production simulated laboratory environment any new Digital Workplace Collaboration technology prior to production implementation.
  • Optimize the performance of the environment, including reconfiguration, maintenance and/or upgrades.
  • Plan, Develop, Test, Provision, Administer and manage all related systems related to Digital Workplace Unified Communication and collaboration
  • Manage and plan both hardware and software upgrades as necessary for Digital Workplace Messaging technologies.
  • Create and maintain all documentation for all architecture, build, integration, transition and maintain phases of the Digital Workplace Messaging technologies.
  • Conduct hardware capacity planning and make recommendations based on future direction and needs as it relates to supporting Digital Workplace Messaging technologies.
  • Support partnerships with Microsoft and other vendors that make up the Digital Workplace technology area.
  • Exceptional analytical and problem solving capabilities.
  • Must be able to handle any critical situation or escalation timely and effectively.

    • #LI-UG1

    You will be successful in this role if you have:

  • 8+ years of working with Microsoft Teams, Skype for Business / Lync 2013/ Lync 2010, Direct Routing, SBCs and/or any other related technologies.
  • 5-7 years of Microsoft and Networking Technical Experience
  • 4+ years of relevant work experience as a Tech Lead in technical support to Enterprise Customers.
  • Proven experience in managing complex Microsoft Unified Communication and collaboration enterprise environment for large global enterprises
  • Solid understanding of UC, VOIP, SBCs, MTRs
  • Proven ability to work on large-scale global deployments in multiple locations
  • Strong understanding of networks and related WAN/LAN technologies
  • Strong understanding of TCP/IP and Network communications
  • 4-year degree or equivalent experience
  • Microsoft Certifications in the relevant Microsoft technologies required for this position.

    • Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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