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Navi Mumbai

    CRM Executive - Navi Mumbai, India - Realtevo Channels Pvt limited

    Realtevo Channels Pvt limited
    Realtevo Channels Pvt limited Navi Mumbai, India

    6 days ago

    Default job background
    Full time
    Description
    • Responsible for lead management in CRM and ensuring timely follow-up with leads
    • Maintain and update CRM database with client information and status
    • Communicate effectively with sales associates via phone, email, and other communication channels
    • Ensure seamless communication between internal teams and clients
    • Handle client queries and provide appropriate solutions in a timely manner
    • Work closely with the sales team to ensure smooth handoff of leads and follow-up on sales activities
    • Create and maintain reports on lead status, sales activity, and client communication
    • Provide support to the sales team as needed
    • Continuously update CRM processes and procedures to ensure maximum efficiency and effectiveness

    Qualifications:

    • Minimum of 1 year of experience in CRM in a channel partner or developer firm
    • Bachelor's degree in business, marketing, or related field preferred
    • Knowledge of CRM software and lead management processes
    • Excellent communication skills, both written and verbal
    • Strong organizational and time management skills
    • Ability to work independently and in a team environment
    • Strong attention to detail and accuracy
    • Ability to multitask and prioritize effectively
    • Positive attitude and willingness to learn and adapt to new technologies and processes
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