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    Customer Success Manager - Noida, India - HCLSoftware

    HCLSoftware
    HCLSoftware Noida, India

    5 days ago

    Default job background
    Technology / Internet
    Description

    Job Description - Digital Sales – Customer Retention & Success (German Language Specialist)

    ARE YOU READY TO JOIN OUR TEAM?

    We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL's fast-growing, $2B software business and make an impact from Day 1 This is an exciting time to be joining HCL Software, as we expand, invest and grow.\

    HCL Software develops, markets, sells, and supports over 20 product families across four main pillars: Customer Experience, Digital Solutions, Secure DevOps, and Security and Automation.

    Job objectives

    The role will involve in renewing the Support and Subscription contracts for various SaaS based products at HCL Software. Key objectives are maximizing annual contract value, securing long-term renewals, and achieving on-time renewal contract closure. The Digital Sales Rep will have a defined customer base within HCL Software product family and will be responsible for all aspects of the renewal sales cycle with assigned clients.

    Job responsibilities

    • the renewal sales cycle from proposal stage through contract execution
    • / exceed quarterly renewal targets
    • on-time or early renewals
    • forecast quarterly renewal revenue
    • up-sell & cross-sell opportunities within dedicated client base
    • work across internal LOB's (Regional Sales Team, Channel Partners)
    • continuous feedback to management on both successes and challenges of the business

    Job Qualifications

    • track record of sales accomplishments leading commercial negotiations in a quota-carrying role.
    • with SaaS products business process solution offerings
    • to effectively negotiate in both challenging and collaborative sales engagements
    • player who will work within the company to continue improving organization processes
    • Years sales experience in technology-based company
    • / advanced Excel skills, experience in Word, PowerPoint and CRM systems
    • to excel in a high-energy, quarterly-results driven sales culture
    • communication skills, both written and verbal, as well as excellent organizational skills

    n

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