- Help the Senior Ethical Compliance Manager in implementing the C&H Ethical and Plan A strategies throughout the company, focusing on top-notch and customer-oriented social and ethical initiatives.
- Assist the Senior Ethical Compliance Manager in carrying out ethical assessments, audits, and corrective action plans, along with providing tools for capacity building within the M&S Supply Chain, including the HIGG Index FSLM (Facilities Social Labour Module).
- Perform M&S Ethical Compliance audits in Tier 1 and Tier 2 factories, prepare reports, update PLM and Master Ethical Tracker, upload reports in SharePoint, monitor audit CAP tracker, and coordinate meetings with factories and the Business team.
- Manage supplier audit data using Sedex and Higg Index, ensuring all suppliers are registered in the Sedex/Higg Platform and that audit reports are uploaded and up to date.
- Conduct Sedex Self-Assessments and monitor databases, handle supplier linking, validation, and rejection.
- Track and monitor third parties based on Service Level Agreements, SMETA annual audits, conduct offsite audits when necessary, and perform third-party shadow audits.
- Collect and review third-party audit reports, as well as CAPs from the factories.
- Conduct Ethical compliance audits at Tier 2 factories, assess FSLM self-assessment and verification progress, and review CAPs.
- Engage with Tier 1 and Tier 2 factories to oversee Ethical compliance improvement plans, train employees in M&S approved factories to adhere to M&S Global Sourcing Principles (GSP).
- Provide training and raise awareness among suppliers regarding M&S auditing policy and Ethical grading.
- Collaborate with UK & office colleagues and third-party auditors to coordinate audits as needed.
- Gather and compile data for the Interactive Map of Tier 1 and Tier 2 suppliers, Benchmarks, and public reporting.
- Support M&S project activities, monitor and collect information, prepare reports from project stakeholders and factories, and update the Senior Ethical Compliance Manager.
- Investigate and prepare reports on any complaints received from Media/Trade Union/NGO/Anonymous sources.
- Monitor monthly compliance information, prepare PPTs for social compliance updates, provide quarterly M&S production order percentage status updates, and semi-annually analyze wage reports.
- Manage licenses (Disney/Hasbro/UK Fashion and other licenses) onboarding process and monitoring.
- Maintain documentation for internal and external reporting purposes in alignment with key C&H measurements and targets, including audit ranking, program worker numbers, impact measurements, and supply chain allegation issues.
- Ensure compliance with M&S Global Sourcing Principles and ETI Base codes in M&S approved suppliers and factories.
- Ensure fair treatment, dignity, and respect for the people in our supply chains, promoting human rights and striving to achieve a net zero business.
- Collaborate with supplier partners to enhance standards and improve working conditions.
- Offer guidance and support to supplier partners to help them understand our requirements and implement necessary policies and procedures for environmentally responsible, fair, and ethical supply chains.
- Retain the right to monitor supplier partners' compliance through various means such as self-assessment, due diligence reviews, worker voice programs, or audits.
- Collect data for the Modern Slavery report, Plan A, and Annual report addressing ethical and human rights concerns.
- Travel to various parts of India for audits and project monitoring.
- Undertake any ad hoc projects or tasks assigned by the line manager based on business requirements.
- Hold a Bachelor's degree or relevant professional certification.
- Possess a minimum of 8 years of experience in internal or external audit roles.
- Certification in SA 8000 / WRAP / ISO 9001 / ISO 14001 / ISO 45001 or equivalent 3rd party accreditation (APSCA).
- Familiarity with local government laws and regulations, Employment, Wages, and Health & Safety laws.
- Demonstrate a strong passion for Ethical trading, responsible sourcing, human rights, and ethics.
- Proficient in analyzing and interpreting data (Sedex, Worldly, PLM, SAP) and presenting results to support strategic decision-making.
- Excellent communication skills within the UK Ethical team, Supply Base, and Global Sourcing Offices.
- Ability to communicate effectively in English and local languages.
- Comfortable with local and international travel.
- Capacity to learn new technical skills, absorb information, and manage personal development.
- Possess high integrity and uphold ethical standards while meeting the commercial needs of the business.
- Skilled in multitasking, working under tight deadlines, knowing when to make decisions independently and when to seek guidance.
- Midshore Ethical Compliance team and India Sourcing Office.
- C&H UK Ethical Responsible Sourcing Team and Central Sourcing Team.
- Business Unit teams and Product Technology teams.
- Other Sourcing Offices.
- Sustainability and raw materials teams.
- Corporate Plan A Team.
- Fabric Mills and Garment Vendors.
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Description
Responsibilities and Performance Metrics:
Skills and Qualifications:
Key Relationships and Stakeholders: