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    ServiceNow Developer - Bengaluru, India - Genpact

    Genpact
    Genpact background
    Upper Management / Consulting
    Description

    Lead Consultant/Principal Consultant – ServiceNow Development

    Location: All Genpact Location (Except Mumbai & Chennai)

    Experience: 4-10 years

    30 days joiners preferred.

    Responsibilities

    • You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
    • Mentor and lead a team of developers.
    • Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.
    • Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
    • Reviews design and code per sprint to ensure quality.
    • Creation and customization of complex workflows and custom workflow activities.
    • Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
    • Contribute and review to user stories.
    • Build and maintain technical documentation.
    • Monitor health, usage, and overall compliance of ServiceNow and its applications
    • Develop a keen understanding of the products we implement and client business.
    • Provide production support and be able to resolve problems under pressure.
    • Assists in project estimation.
    • Participate in regular Knowledge Transfer sessions with ServiceNow Developers
    • Stay current with new and updated capabilities of the ServiceNow Platform
    • Coordinate upgrades to Production and Sub-Production instances
    • Coordinate sub-production testing, evaluation, and regression remediation
    • Participate in blueprinting workshops and contribute with documentation and effort estimation.
    • Support COE in continuous development of training paths for professional advancement.
    • Contribute to ongoing definition of best development and solution practices.
    • Lead training workshops as means to spread experiences gained across the practice.

    Preferred Qualifications:

    • Relevant experience ServiceNow Development
    • Well verse in JavaScript, Angular JS (1.X) , Angular Provider, Angular Templates, Bootstrap 3 framework, CSS, HTML
    • Demonstrate prior experience in leading client projects as a technical lead.
    • Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.)
    • Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades.
    • Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API's, Service Portal etc...
    • Excellent communication Skills for client facing roles.


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