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- Managing multiple client queries at once
- Utilizing workflow tools to manage your own workload
- Contributing to the achievement of team targets including service levels and quality measures
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- Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
- Deliver great clients and consumers service and seek to exceed client / consumer expectations
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HCL Tech - Chennai, India - HCLTech
Description
HCL Tech - Experienced Voice for banking sector - Apr (22nd to 24th) 2024
HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.
Designation: Customer Support
Process: Inbound Calling. * No sales or upselling or cross selling. *
Experience: 1 to 5 Yrs in Voice process
Other domain experience will be considered.
Proper documents must be available for all the companies worked before (offer letter, payslip, reliving letter etc.,)
Shift: Rotational Shift
Mode of interview: Walkin
Date: Apr (22nd to 24th) 2024
Timing: 12:00 PM to 3:00 PM
Contact HR: Deepthi
Email for Queries:
Salary: 3.2 to 3.6 LPA
Work Location: Chennai-Ambattur
Interview Location: HCL Technologies-AMB 6, South Phase, Ambattur Industrial Estate, 8, Madras ,Thiruvallur High Rd, Ambattur, Chennai, Tamil Nadu 600058
Responsibilities
Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
Mandatory qualifications:
Perks:
Cab facility is Available (Home pickup & Drop)
5 Days working
Immediate joiners required.