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    Lead Engineer - Pune, India - FIS

    FIS
    FIS Pune, India

    1 week ago

    FIS background
    OTHER
    Description

    Position Type :

    Full time

    Type Of Hire :

    Experienced (relevant combo of work and education)

    Education Desired :

    Bachelor of Information Technology

    Travel Percentage :

    0%

    Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's path to being the largest and most-loved payments company in the world.


    About the team

    We are global NOC team working in 24x7 rotational shifts supporting the network infrastructure of global Fintech leader. Will be closely working with local & global peers (global NOC engineers). This is a replacement position. The Global NOC engineers works to troubleshoot incidents related to various networking technologies. Executes Changes, handles bridges, troubleshoot in MIM calls & follows all the ITIL related processes to deliver day to day global network operations support

    What you will be doing:

    • Work as part of the Global Network Operations Support team to ensure SLA (Service Level Agreements) are met

    through daily reporting and team engagement.

    • Review Infrastructure Configurations to drive stability
    • Continuously review and drive improvement to processes
    • Manage Incident, Problem and Change through Service Now to ensure compliance is met.
    • Work with the Network Service Manager to drive performance from Vendors
    • Ready to work in 24X7 shifts to provide global network support.
    • Establish and maintain effective working relationships with service, incident, change and problem
    • management.
    • Will be working on Cisco, Palo Alto, Juniper, Big IP F5 products.
    • Should be able to work on routing, switching and firewall troubleshooting.

    What you bring:

    • Ideal candidate should have worked in a NOC operations role in the past with exposure to various networking technologies with excellent communication skills & good command over English.
    • Candidate should have relevant experience of minimum 5+ years in Payments/Banking domain.
    • Preferably BE/B-Tech. And at least a technical graduation degree. At least CCNA, additionally CCNP, JNCIA etc.
    • Should have good communication skills.
    • Experience of Routing troubleshooting
    • Experience of Switching troubleshooting
    • Experience of Firewall troubleshooting
    • Experience of F5 troubleshooting
    • Experience of Cisco, Palo Alto, Juniper, Big IP F5 products etc.
    • Exposure to ticketing tool, Incidents, Changes, MIM calls, ITIL processes.
    • Exposure to network monitoring tool.
    • Good understanding of various ITIL processes.
    • Should be a CCNA Certified.

    What we offer you


    •     A competitive salary and benefits.


    • A variety of career development tools, resources and opportunities.


    • The chance to work on some of the most challenging, relevant issues in the payment industry.


    • Time to support charities and give back in your community.

    Privacy Statement

    FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

    Sourcing Model

    Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

    #pridepass

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