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    L2 Support Engineer - Hyderabad, India - LTIMindtree

    LTIMindtree
    LTIMindtree Hyderabad, India

    Found in: Talent IN 2A C2 - 1 day ago

    LTIMindtree background
    Technology / Internet
    Description

    Job Description:

    • Expertise troubleshooting large Server Environments and familiarity with Hardware components.
    • Fundamental awareness of Private, Hybrid, Public Cloud, OS: Windows and/or Linux, Virtualization
    • Knowledge and understanding of DHCP, SSH, Telnet, TFTP
    • Good Understanding of Hardware components at Server level & Data Center Configuration
    • Good understanding of TCP/IP protocols and OSI model
    • Experience of Hardware components of the Blade server (HP), Cisco UCS
    • Understanding on server hardware component and design
    • Knowledge of Windows Azure Platform services and offerings
    • Understanding of different cloud models like IAAS, PAAS and SAAS
    • Troubleshooting basic connectivity issues like Switch-port, fiber cable (LC,SC)
    • Understanding of networking concepts including IP Addressing, Subnetting, DHCP, technologies
    • Familiarity with DB tools (Kusto, SQL , etc.)
    • Understanding of geo balancing, geo-redundancy of cloud technologies preferred
    • Strong analytical and problem solving skills
    • Excellent written and oral communication skills
    • Leadership skills: Sound problem resolution, judgment, negotiating and decision-making skills.
    • Feedback/Metrics collection techniques to expose live site/service issues
    • Support a 24x7 live site support model for the services team owns

    Regards

    Poornima P

    LTIMindtree

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