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    MSBI Support Engineer - Bangalore/Hyderabad, India - Swift Strategic Staff Solutions INC

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    permanent Technology / Internet
    Description

    Role : SSIS - MSBI Support Engineer

    Job Description :

    Candidate should have over all 3 to 4 years in Infra experience in that strong experience in SQL BI with 1- 2 years of experience on SSIS SSRS SSAS Windows and SQL Server


    - Strong ability to communicate clearly and professionally with end customers

    - Strong ability to troubleshoot complex issues in an often-ambiguous environment

    - Experience in support projects and handling customers and feedback survey

    - Performing root cause analysis of customer reported issues

    - Basic understanding of Microsoft Azure

    - Strong ability to analyze interpret and communicate technical errors and solutions

    - This track will be in 24X7 shift model Therefore candidates should be flexible to cover during holidays and weekends

    Skills :

    As a Support Engineer you will be involved in :

    Strong communications skills Excellent spoken and written English communication skills

    - Effective polished interaction with customer to gather information

    - Demonstrable troubleshooting skills

    - Cross team collaboration

    - Logical and Critical thinking

    - Passion for technology and customer support

    - Understanding of cloud vs on premise computing

    )


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