- Provide 24/7 oncall rotational support of critical business applications as scheduled and required
- Service Desk and Remote Desktop support and deliver outstanding support by understanding user's IT and business needs.
- Acts as the first point of contact for Users
- The SD handles all incoming ITrelated incidents and service requests and provide a consolidated SD to support all inscope End Users and IT products and services.
- Maintain First Call Resolution & Response and Resolution SLA
- Ability to work independently.
- Demonstrated ability aptitude in logical and analytical thinking, as well as display strong problemsolving skills with experience in using diagnostic tools.
- Strong Interpersonal skills.
- Strong written and communication skills, including the ability to effectively interact with business partners and internal team members.
- Flexible working approach due to working hours.
- Minimum 1 years of experience international voicecall support
- Familiarity with common operating systems (e.g., Windows, MacOS, Linux) and software applications.
- Basic understanding of network concepts, such as IP addresses, DHCP, and DNS.
- Familiarity with hardware components like CPUs, RAM, and hard drives.
- Knowledge of mobile devices, printers, and other common peripherals
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Support Engineer
Found in: Talent IN 2A C2 - 4 days ago
Quiktrak, LLC Hyderabad, IndiaJob Description: · Summary: · As a Level 2 Production Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. This role requires expertise in SQL queries, data manipulation, problem analysis, and clear communicatio ...
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Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
Amazon Development Centre (India) Private Limited Hyderabad, IndiaWe want to be the place where our customers can find, discover and buy anything online Whatever our customers tell us they want, we will find the means to deliver. In doing so, we will create the most customer-centric company in the universe, a company that customers from all ov ...
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Support Engineer
Found in: Talent IN C2 - 4 days ago
SmartNet IT Solutions Hyderabad, IndiaJob Description · Support Engineer with good Communication skills and passion for technologies. You will be part of cross-functional support team and will meet / understand the product / customer requirements / customer issue. You will work on customer issues and provide quality ...
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Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
ADCI HYD 13 SEZ - H84 Hyderabad, IndiaAs a Support Engineer in International Seller Growth (ISG) Tech team, you will play a critical role in providing technical assistance to our customers, ensuring the smooth operation of our software products. You will be responsible for troubleshooting technical issues, diagnosing ...
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Support Engineer
Found in: Talent IN 2A C2 - 5 days ago
Swift Strategic Staff Solutions INC Bangalore/Hyderabad, India permanentKey Skills : · Azure VM Backup, Disaster Recovery, Azure Migration, Azure Site Recovery · Experience : 4 - 7 years · Notice Period : Immediate Joiners · Job Description : · - We are seeking a highly motivated Azure Support Professional to join our team. · - In this role, candid ...
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IT Support Engineer
Found in: Talent IN C2 - 3 days ago
Saaki Argus & Averil Consulting Hyderabad, IndiaJobDescription: · Excellent Communication Skills · Install and Configure of software and hardware · Strong experience in firewall and managed L3 & L2 Switch · Must be strong at Network (LAN WAN) · Shift timings:7:00 AM to 4:00 PM · Location:Chennai/Hyderabad · RemoteWork : · ...
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Technical Support Engineer
Found in: Talent IN 2A C2 - 2 days ago
ValueLabs Hyderabad, IndiaHi All, · Greetings from ValueLabs · We are looking for Technical/Application support Engineer with good experience in SQL .This is for Hyderabad location. Work from office. Please find the JD below and interested candidate share your resumes to · JD: · 1+ years' of technical ...
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Java Support Engineer
Found in: Talent IN 2A C2 - 4 days ago
GSPANN Technologies, Inc Hyderabad, IndiaAbout Company : · GSPANN is a US California Bay Area based consulting services provider focused on implementations in the Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We ...
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MSBI Support Engineer
Found in: Talent IN 2A C2 - 5 days ago
Swift Strategic Staff Solutions INC Bangalore/Hyderabad, India permanentRole : SSIS - MSBI Support Engineer · Job Description : · Candidate should have over all 3 to 4 years in Infra experience in that strong experience in SQL BI with 1- 2 years of experience on SSIS SSRS SSAS Windows and SQL Server · - Strong ability to communicate clearly and profe ...
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Security Support Engineer
Found in: Talent IN 2A C2 - 5 days ago
Trinity Infotech INC Bangalore/Hyderabad/Noida, India permanentJob Description : · Position : Security Support Engineer · Location : Bangalore, Hyderabad, Noida · Working Mode : 50% Work From Home (WFH) and 50% Work From Office (WFO) · Shift Timings : Any shift between 06:30 AM IST to 10:30 PM IST (no shift after 10:30 PM) · Experience : 4-7 ...
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Technical Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
Kofax Hyderabad, IndiaJob Purpose:The Technical Support Engineer is responsible for providing business critical technical support to partners, highly-skilled customers, IT and functional staff, including Database Administrators, System Administrators, IT Managers and Directors, line-of-business Manage ...
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Cloud Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
AWS India - Telangana - J42 Hyderabad, IndiaAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web Services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that ...
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Application Support Engineer
Found in: Talent IN 2A C2 - 5 days ago
e2open Hyderabad, IndiaTitle: Application Support Engineer · Location: Hyderabad, IN · Responsibilities: · Perform the manual Pentest on e2open applications. · Evaluating, designing, and implementing controls to improve the security of e2open products. · Experience in planning and executing penetratio ...
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SQL Support Engineer
Found in: Talent IN 2A C2 - 5 days ago
Swift Strategic Staff Solutions INC Bangalore/Hyderabad, India permanentJob Description : · This role requires strong On Premise and Azure SQL PaaS ( DB+ MI ) knowledge · Overall Experience : 8 Yrs ( On Premise - 5-7 Yrs & Azure SQL PaaS ( DB + MI ) · Candidate should be ready to work in 24/7 environment and Initial 6 - 8 months - Complete night sh ...
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Cloud Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
AWS India - Telangana Hyderabad, IndiaAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in Amazon Web services, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are tak ...
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Technical Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
ValueLabs Hyderabad, IndiaHi All, · Greetings from ValueLabs · We are looking for Technical/Application support Engineer with good experience in SQL .This is for Hyderabad location. Work from office. Please find the JD below and interested candidate share your resumes to · JD: · 1+ years' of technical su ...
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Application Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
F5 Hyderabad, IndiaAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...
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L2 Support Engineer
Found in: Talent IN 2A C2 - 4 days ago
LTIMindtree Hyderabad, IndiaJob Description: · Expertise troubleshooting large Server Environments and familiarity with Hardware components. · Fundamental awareness of Private, Hybrid, Public Cloud, OS: Windows and/or Linux, Virtualization · Knowledge and understanding of DHCP, SSH, Telnet, TFTP · Good Unde ...
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Cloud Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
AWS India - Telangana Hyderabad, IndiaAmazon Web Services is the global market leader and technology forerunner in the Cloud business. As a member of the AWS Support team in AWS, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advan ...
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Network Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
F5 Hyderabad, IndiaAt F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from frau ...
L1 Support Engineer - Hyderabad, India - Mouri Tech (P) Ltd
Description
Job Title :
L1 Support Engineer/ IT Help Desk
Exp : 2 to 5 Years
Location :
Hyderabad
Job Description :