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    Associate Quality Executive - Mumbai, India - NTT

    NTT
    NTT Mumbai, India

    1 week ago

    NTT background
    Full time
    Description

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

    In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world's most significant technological, business and societal challenges.

    With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

    Want to be a part of our team?

    1.1.2 PRE-REQUISITES

    • 0–6-month experience

    • BE + MBA operations preferably

    • Good communication skills.

    • Basic knowledge of Microsoft Excel and Word.

    • Basic Knowledge of Computer Network and SDLC cycle .

    • Keen to learn Process Management.

    • Possess curiosity towards Business analytics

    Working at NTT

    1.1.1RESPONSIBILITIES

    • Govern and track process compliance and provide regular feedback to business by regular review of service break events
    • Govern and track business unit KPIs basis service break events
    • Track relevant documents are uploaded to share drives and attached to Siebel tickets, missing data feedback will be provided to business
    • Compliance improvement by providing process training and creating SOPs
    • Any additional task given to the incumbent from time-to-time based on business needs

    What will make you a good fit for the role?

    1.1.1 EXPERIENCE

    · 0-to-6-month experience

    1.1.2 EDUCATION

    · Bachelor's in engineering - Computers/Electronics/Communication or related field

    · PGDBM / Post Graduate course / MMS / MBA preferably in Operations

    Join our growing global team and accelerate your career with us. Apply today.

    A career at NTT means:

    • Being part of a global pioneer – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
    • Being at the forefront of cutting-edge technology – backed with a 150-year heritage of using technology for good. With 40% of the world's internet traffic running on our network and where Emoji were first invented, you can be proud of the group's many new 'firsts'.
    • Making a difference – by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
    • Being your best self – in a progressive 'Connected Working' environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
    • Having ongoing opportunities to own and develop your career – with a personal and professional development plan and access to the broadest learning offerings in the industry.
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