- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
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Customer Care Executive
1 day ago
BPO CONVERGENCE Noida, IndiaJob Opening: Customer Care Executive (CCE) - Shiprocket Process · Join our dynamic team as a Customer Care Executive in the Shiprocket process If you have excellent communication skills and a passion for providing top-notch customer service, we want you on board. · **Position**: ...
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Customer Care Executive
2 days ago
L N TECH INFOZONE PRIVATE LIMITED Noida, IndiaPost : Customer care executive / Customer sales executive · Salary : Between 14 k to 17 k in hand + Incentives up to 20 k per month · Shift Timing : 8.30 pm to 6.00 am ( Night shift ) · Location : Noida sec 16 · 5 Days working ( Sat & Sun fixed off) · **Job Types**: Full-time, Wa ...
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Customer Care Executive
1 day ago
Hireaction Noida, IndiaProcess - Retail Voice Process · Designation · - Customer Care Executive. · Experience required in international BPO. · Qualification: · Graduate is mandatory · Salary · - 24, · Model · - work from office. · Working days -5 with one side cab in odd hours. · Interview Rounds · - ...
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Customer Care Executive
10 hours ago
HMA Trading Noida, India**Job Description: Customer Care Executive in Financial Services** · We are seeking a highly motivated and customer-centric individual to join our team as a Customer Care Executive in the financial services industry. In this role, you will be responsible for providing exceptional ...
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Customer Care Executive
3 days ago
WITBLOOM TRAINING & PLACEMENT Noida, IndiaHello #jobseekers · Greetings from Witbloom Training and Placements · We are hiring for Customer Care Executive · location: Noida · Profile: Customer Care Executive · **Salary**: For freshers :12k to 17k · For experience:16k to 21k · Shift: Rotational shift · Interview process : ...
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Customer Care Executive
1 day ago
official one clickk solution Noida, IndiaProfile: Customer Care Executive ( Work From Home) · - Need excellent communication · - Chat process · - 6days working & 1 rotational off · - Salary from in hand) · - wifi and laptop required · **Salary**: ₹15, ₹17,000.00 per month · **Benefits**: · - Provident Fund · Schedule: · ...
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Customer Care Executive
2 days ago
Celestial Tradex Champions Private Limited Noida, India_**We are looking customer care executive for insurance process. **_ · **Job Types**: Walk-In, Fresher, Full-time · **Salary**: From ₹12,000.00 per month · Schedule: · - Day shift · Supplemental pay types: · - Performance bonus · **Education**: · - Higher Secondary(12th Pass) (pr ...
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Customer Care Executive
2 days ago
Vighnaharta Screening Pvt. Ltd. Noida, Uttar Pradesh, IndiaWe are hiring for the Customer Care Executive · Salary : 15k-21k · Qualification : 12th · Job Location : Sector 4, Noida · Gender : Male & Female · Language : Hindi, English · Fresher & Experience both apply · Contact Person · Deepak · ) · Pay: ₹11, ₹16,000.00 per month · **Benef ...
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Customer Care Executive
1 day ago
Ebixcash global services Gautam Budh Nagar, IndiaQualification : Under Graduate/Graduate both can apply · - Day Shift job as Customer Care Executive · - No Target (fixed salary) · - Cab Facility available. · - Salary upto 18,000/- (per month) · **Job Types**: Full-time, Regular / Permanent, Fresher · **Salary**: ₹10, ₹25,299.40 ...
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Customer Care Executive
2 days ago
hirebloc Gautam Budh Nagar, IndiaJob role: · - Customer care executive · Location: · - Noida sec 62 · **Salary**: · - Rs 20800 in hand · Job type: · - Permanent · Travelling allowance: · - 250rs daily · Experience: · - Freshers and Experience both can apply · Education: · - Graduate/ Undergraduate (distance lear ...
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Customer Care Executive
3 days ago
AppSquadz Software Pvt. Ltd Noida, Uttar Pradesh, India**Job Title: Customer care Executive** · **Location**: Noida · **Key Responsibilities**: · - Handle outbound customer calls professionally and efficiently. · - Listen attentively to customer needs and concerns, providing accurate and timely responses. · - Identify and escalate pr ...
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Customer Care Executive
10 hours ago
FCI-CCM Noida, IndiaWork Location: Sector 126, Noida · Work Timings: Rotational Shifts (As Per Business Requirements) · Desired Experience: Up to 3 years, (Freshers with excellent comm. skills are also welcome) · CTC to offer: Upto 25k per month + Night Shift Allowance · No. of days working: 6 Work ...
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Customer Care Executive
1 day ago
Donovan Apparels Pvt. Ltd. Noida, India**Job Title**:Customer Care Executive · **No. of Openings**:3 · **Education Criteria**:Any Graduate · **Experience Required**:0.6 Years-2 Years · **Roles and Responsibilities** · 1. Identify customers' needs and wants, clarifying information whenever possible. · 2. Attending cust ...
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Customer Care Executive
10 hours ago
Adyan Consultants Pvt Ltd. Noida, IndiaCustomer Service Associate Job Responsibilities:Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and ...
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Customer Care Executive
10 hours ago
Maadhyam Staffing Solutions Noida, India**Job description** · **Company: EbixCash** · **Profile: CCE- Inbound** · About EbixCash, has today emerged as India's largest end-to-end financial exchange, that includes a last mile network of over 650,000 physical distribution outlets besides an omni-channel online digital pla ...
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Customer Care Executive
10 hours ago
Balj Services Private Limited Noida, IndiaHandle customer inquiries via call and chat, giving prompt answers to customer questions. · Provide knowledgeable help to customers and go the extra mile in providing the correct details to customer queries. · Adhere to Service Level Agreement (SLA) deadlines in resolving custome ...
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Customer Care Executive
1 day ago
Learnet Skills Ltd Noida, Uttar Pradesh, India**Vacancies Open For M/F Both** · **Fresher Can Apply** · **Must Have Good Communication Skills** · Problem Solving: Analyze customer concerns and provide effective solutions while maintaining a positive and professional demeanor. · Documentation and Reporting: Maintain accurate ...
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Customer Care Executive
1 day ago
Ringline Call System Pvt Ltd Noida, Uttar Pradesh, IndiaWe are hiring for a Demat Account Executive. · As a Demat Account Executive, your primary responsibility will be to facilitate the opening, maintenance, and management of Demat accounts for clients. Demat accounts are essential for investors trading in securities like stocks, bon ...
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Customer Care Executive
2 days ago
iEnergizer Noida, IndiaTo provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites. · **Minimum Qualification Criteria: · - ** · 1. Undergraduate / Graduate · 2. Fresher are also eligi ...
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Customer Care Executive
10 hours ago
Altruist Technologies Pvt. Ltd Gautam Budh Nagar, IndiaManaging a team of representatives offering customer support. · - Overseeing the customer service process. · - Resolving customer complaints brought to your attention. · - Creating policies and procedures. · - Planning the training and standardization of service delivery. · - Sel ...
Customer Care Executive - Noida, India - STORY Experiences Pvt. Ltd.
Description
Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software.
To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.