- Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service
- Proficiency in designing, developing and implementing business processes, plugins and workflows
- Experience in designing and creating custom entities and relationships between those entities
- Experience in handling multiple business unit with data segregation and cross BU access/roles
- Strong hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint
- Experience of software development using Microsoft .Net, C#, JSON and jQuery
- Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps
- Strong Hand on experience in Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal)
- Experience in developing automations using Power Automate and Power Apps
- Experience in developing application which can be published to Azure
- Experience in handling huge volumes of case and email records
- Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application
- Experience in Agile/Scrum based process implementation using tools like Azure DevOps with pipeline automation for CI/CD
- Experience in designing and automating the survey forms using MS Forms Pro
- Dynamics 365 Customer Service Insights, AI Powered Dashboards, AI Predictive analytics and other AI-driven insights is a plus
- Hands-on experience in developing Power BI Dashboards & Reports is a plus
- Provide troubleshooting/technical support
- Actively participate in design and analysis sessions to ensure sound team decision-making
- Support system and user acceptance testing activities, including issue resolution
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Technical Specialist
Found in: Talent IN C2 - 17 hours ago
Noventiq Mumbai, IndiaDescription · The Main Purpose Of This Job: Technical Specialist will work in services delivery role for customers. He or she should have good knowledge on Microsoft EMS infrastructure and should have good communication skills to interact with customer or internal management as ...
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Technical Specialist
Found in: beBee S2 IN - 3 days ago
NTT Mumbai, India Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Technical Specialist
Found in: beBee S2 IN - 5 days ago
NTT Mumbai, India Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Technical Specialist
Found in: beBee S2 IN - 3 days ago
NTT Mumbai, India Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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technical specialist
Found in: Talent IN C2 - 17 hours ago
Coforge Mumbai, IndiaJob Description · Need developer for BaaS Requirement - Mumbai location · Posted On Need developer for BaaS Requirement - Mumbai location Skills Required MULE ENTERPRISE SERVICE BUS · Posted On MULE ENTERPRISE SERVICE BUS Location Mumbai · Posted On Mumbai ...
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Technical Specialist
Found in: Talent IN C2 - 4 days ago
HARP TECHNOLOGIES and SERVICES PRIVATE LIMITED Mumbai, IndiaJOB DESCRIPTION · Job Title : TechnicalSpecialist · Department :Technical Support Services · Location: Belapur Mumbai · Email yourCV / · Desired Profile: · Details: · Minimum 10 years of experiencein handling Banks WAN or a similar network · withJNCIE certification. · Qualifica ...
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Technical Specialist
Found in: beBee S2 IN - 3 days ago
NTT Mumbai, India Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Technical Support Specialist
Found in: Talent IN C2 - 5 days ago
Twixor Mumbai, India Full timeTechnical Support- L1 (0-1YrsExpereince required) · Technical Support Specialist to assist with our growing volume of business. · As a member of technical team, you will be on the front line of technical support. · Answer technical support calls with a warm helping tone · Utili ...
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Technical Product Specialist
Found in: Talent IN C2 - 2 days ago
Morningstar Mumbai, India Full timeDescription · The Group: The Technical Support team is the second line support in Client Support Services. The individuals in this group work towards enabling our clients to efficiently use our products that provide high-quality data, independent research, and technological expe ...
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Technical Service Specialist
Found in: beBee S2 IN - 2 days ago
Abbott Laboratories Mumbai, India OTHERMAIN PURPOSE OF ROLE · Summarize the main purpose of the role. · Experienced professional individual contributor that works under limited supervision. · Applies subject matter knowledge in the area of Medical Device Field Service. · Requires capacity to apply skills/knowledge wit ...
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Sr. Technical Specialist
Found in: Talent IN C2 - 17 hours ago
Colgate-Palmolive Mumbai, IndiaRelocation Assistance Offered Within Country · # Mumbai, Maharashtra, India · The Experience · In today's multifaceted technology environment, it is an exciting time to be a part of the information technology team at Colgate. Our highly technical and innovative team is dedicated ...
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Sr. Technical Specialist
Found in: Talent IN C2 - 18 hours ago
Colgate-Palmolive Company Mumbai, India· Relocation Assistance Offered Within Country · # Mumbai, Maharashtra, India · Who We Are · Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Ho ...
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Sr. Technical Specialist
Found in: Talent IN C2 - 2 days ago
Colgate-Palmolive Company Mumbai, India· Relocation Assistance Offered Within Country · # Mumbai, Maharashtra, India · Who We Are · Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Ho ...
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Technical Specialist
Found in: Talent IN 2A C2 - 1 day ago
Growel Softech Pvt. Ltd. Mumbai, India permanentJob Description : · Technical Specialist - MS SQL DBA · Experience : · - 6- 8 Years (relevant to MSSQL DBA) · Education : · Any Graduate (BSC,BE,MCA or higher), professional certification C-DAC, MCDBA, MCP · Technical Skills (Desired) : · Roles & responsibilities : · Assessment/S ...
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Technical Specialist, Level II
Found in: Talent IN C2 - 17 hours ago
Morningstar Mumbai, India Full timeThe Role: · This Senior Specialist level 2 tech role covers level 2 technical Support for all Morningstar Australasia applications, products and services and therefore requires both a structured service mindset together with strong technical focus. This is a hands-on role where ...
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Senior Technical Support Specialist
Found in: Talent IN 2A C2 - 4 days ago
Nlineaxis IT Solutions Pvt Ltd Mumbai, IndiaRole - Senior Technical Support - L2+ · Exp -8 to 15 years of experience. · 2. Team Lead/Project Manager experience of 5 years. · 3. Hands-on experience on technology stack used in project. · 4. Should be able to identify and automate manual activities. · 5. Should be able to des ...
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Technical Specialist – MS, AWS, GCP
Found in: beBee S2 IN - 1 day ago
NTT Mumbai, India Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
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Technical Specialist/Technical Support Engineer
Found in: Talent IN 2A C2 - 1 day ago
REVEILLE TECHNOLOGIES PRIVATE LIMITED Mumbai, India permanentPrimary Responsibilities: · A Tech support Engineer is responsible for the availability, performance, monitoring, and incident response, among other things, of the platforms and services that our company runs and owns. · We must make sure that everything that goes to production c ...
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Sr. Technical Specialist, Data Identity
Found in: Talent IN C2 - 5 days ago
Colgate-Palmolive Mumbai, IndiaRelocation Assistance Offered Within Country · # Mumbai, Maharashtra, India · About Colgate-Palmolive · Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and co ...
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Sr. Technical Specialist, Data Identity
Found in: Talent IN C2 - 3 days ago
Colgate-Palmolive Company Mumbai, India· Relocation Assistance Offered Within Country · # Mumbai, Maharashtra, India · Who We Are · Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Ho ...
Technical Specialist - Mumbai, India - LTIMindtree
Description
Hi Folks,
We have an opening for D365 Technical CRM Consultant .
Location-Mumbai/Pune/ Bangalore/ Chennai/Delhi/ Hyderabad
MS Dynamic 365 Technical Consultant/Developer
The Dynamic 365 Technical Consultant/Developer needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal, Reports & Dashboards using Power BI/SSRS, Power Automate and Power Apps.
The selected candidate will work as part of the development team, and report to the project manager and technical lead .
Essential Job Functions & Required Skills:
Interested candidate can share their resume on