- Client Relationship Management:
- Build and maintain strong, long-established client relationships.
- Understand client needs and objectives, and communicate them effectively to internal teams.
- Account Planning:
- Develop strategies to achieve sales and growth targets.
- Identify opportunities for upselling or cross-selling additional products/services.
- Communication:
- Serve as the primary contact for clients, addressing inquiries and resolving issues in a timely manner.
- Communicate effectively with internal teams to ensure client expectations are met.
- Project Management:
- Coordinate with internal teams to deliver projects on time and within budget.
- Monitor project progress and ensure client satisfaction throughout the process.
- Sales Support:
- Collaborate with the sales team to identify and pursue new business opportunities.
- Prepare proposals, presentations, and contracts for clients.
- Reporting and Analysis:
- Provide regular reports to clients on project status, performance, and key metrics.
- Analyze data to identify trends and areas for improvement.
- Bachelor's degree in Business, Marketing, or a related field.
- 2-4 years of experience in digital marketing, with a focus on account management
- Proven experience as an Account Manager or in a similar client-facing role.
- Strong understanding of digital marketing channels, tools, and technologies
- Strong communication and interpersonal skills.
- Ability to build and maintain relationships with clients.
- Excellent project management and organizational skills.
- Familiarity with CRM software and other relevant tools.
- Relationship-building
- Knowledge of digital marketing
- Understanding client KPIs and being able to communicate this to the team and meet client expectations
- Communication
- Problem-solving
- Project management
- Sales and negotiation
- Analytical skills
- Time management
-
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Digital Account Manager - India - INSIDEA
Description
Designation- Account Manager - Digital Marketing
About the Company
INSIDEA is a global, remote company empowering businesses to hire dedicated professionals across various fields. Access top-notch talent worldwide. Seamlessly integrate skilled professionals into your team and scale faster.
Our mission is to connect the world's top talent with global opportunities. We firmly believe in a borderless world where talented individuals everywhere can access the opportunities they deserve.
Job Title: Account Manager- Digital Marketing
The Account Manager will serve as the primary point of contact for our clients, managing relationships and overseeing the successful execution of digital marketing campaigns. This role requires a blend of strategic thinking, project management skills, and a deep understanding of digital marketing channels.
Responsibilities:
Qualifications:
Skills:
