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SOC/OIC Consultant
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Siebel Developer - Bengaluru, India - Forward Eye Technologies
Description
Role : Siebel developer along with- Hands-on experience of 5+ until 10 yrs
Experience Level :
Hands-on experience of 5+ to 10 years indicates a mid- to senior-level developer with substantial experience in Siebel CRM.
Role &Responsibilities :
Siebel Configuration:
Strong knowledge and work experience in Account & Contact management.
- Proficiency in Assistant Agent Billing Care configuration.
- Experience with Siebel CRM Scripting/Open UI, indicating expertise in customizing Siebel applications.
CRM Order Management & EAI:
- Competence in CRM order management processes and Enterprise Application Integration (EAI) within the Siebel environment.
Siebel Workforce Management:
- Understanding and experience in implementing Siebel Workforce Management solutions, which involves managing personnel and resources efficiently.
Siebel PRM/Dealer Management :
Proficiency in Siebel Partner Relationship Management (PRM) or Dealer Management modules, essential for managing relationships with partners or dealers.
Siebel Field Service :
- Experience in Siebel Field Service, indicating expertise in managing field operations, dispatching, and service scheduling.
Siebel BI Publisher Reports :
- Ability to create and customize reports using Siebel BI Publisher, essential for generating meaningful insights from Siebel CRM data.
Siebel Version and Above :
- Preference for candidates with experience in Siebel Version and above, ensuring familiarity with the latest features and enhancements.
Telco Experience :
Mandatory experience in the telecommunications (Telco) industry, indicating familiarity with industry-specific processes and requirements.
Good to Have :
Knowledge of RODOD (Real-time Offer Decisioning on Demand) Implementation, which could enhance the candidate's suitability for certain projects or roles.
In summary, seeking a seasoned Siebel developer with extensive hands-on experience in configuration, scripting, and customization, particularly in the telecommunications sector. They should also have a good understanding of various Siebel modules, such as PRM, Field Service, and BI Publisher, along with familiarity with newer Siebel versions and optional knowledge of RODOD implementation.