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Gurgaon

    International BPO - Gurugram, India - Amosta Solutions Pvt. Ltd.

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    Full time
    Description

    Company Overview

    Amosta Solutions Pvt. Ltd. is a technology company that specializes in providing solutions around Mobility & Connectivity. With our cutting-edge technology solutions, services, and products, we aim to provide a unique proposition for our customers. Our team consists of passionate individuals from diverse industry backgrounds, united by the common goal of leveraging technology to deliver quality solutions in the market.

    Job Overview

    We are seeking a highly motivated and skilled International BPO to join our team at Amosta Solutions Pvt. Ltd. As an International BPO, you will be responsible for handling international sales calls, conducting cold calling, and providing excellent customer service. This is a full-time position based in Gurgaon, Haryana, India.

    Qualifications and Skills

    • 1-3 years of experience in international BPO or a similar role
    • Strong communication skills with fluency in English
    • Proven track record in sales and achieving targets
    • Ability to conduct cold calling and handle sales calls
    • Customer-centric approach with excellent customer service skills
    • Good knowledge of international sales processes and techniques
    • Ability to work in a fast-paced and target-oriented environment
    • Strong problem-solving and interpersonal skills
    • Attention to detail and ability to maintain accurate records

    Roles and Responsibilities

    • Handle international sales calls and assist customers in their buying decisions
    • Conduct cold calling activities to generate leads and expand customer base
    • Provide excellent customer service and address customer queries and concerns
    • Promote and sell company products and services to potential customers
    • Achieve sales targets and meet performance metrics
    • Maintain accurate and up-to-date records of customer interactions
    • Collaborate with cross-functional teams to ensure smooth sales operations
    • Stay updated with product knowledge and industry trends
    • Adhere to company policies and procedures

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