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    Business Analyst - Mumbai, India - NTT DATA

    NTT DATA
    NTT DATA Mumbai, India

    1 week ago

    NTT Data background
    Technology / Internet
    Description

    Primary responsibilities:


    • Must have experience as an enterprise architect or SME with very good understanding of the Oracle Sales Cloud (OSC), Oracle CPQ(Big Machine) and Sales Performance Management (SPM)


    • Experience as an application architect for at least one completed large-scale IT program


    • Demonstrate ability to understand customer business scenarios and come up with innovative solutions


    • Perform varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet internal users need


    • Analyzing and documenting the required data and information.


    • Facilitating discussions with business users to understand IT needs.


    • Preparing accurate and detailed requirement specifications documents, workflows, user interface guides, and functional specification documents.


    • Identifying opportunities to improve business processes and productivity.


    • Operate independently to provide quality work products to users/internal customers


    • Managing any change requests related to the working project plans daily to meet the agreed deadlines.


    • Responsible for configuring application, functional design document, functional testing and supporting user acceptance testing & cutover


    • Communicating effectively with internal teams to deliver IT functional requirements


    • Analysis of enhancements to meet changing user requirements.


    • Identifying critical project success factors for tracking, analysis and reporting.


    • Perform & Supervise the UAT to assure the delivered solution meets the functional and technical requirements.


    • Provide training, advice, and trouble-shooting support as required


    • Provide direction and mentoring to project teams, and effectively influence user/functional leadership on key decisions


    • Managing vendor's team for development purposes

    Secondary responsibilities


    • Tracking activity and status of projects.


    • Must be able to Program manage projects through daily / periodic interaction with the Development team.


    • If required, will have to provide transactional support to various applications like Oracle Sales Cloud, Oracle CPQ, PeopleSoft, Service Now, SharePoint etc.


    • Training Sales Users on new features of Oracle CRM

    Technical Skills (Mandatory)


    • Working Knowledge of CRM, ITSM, ERP and Operation Tools


    • Working Knowledge of several relational databases (Oracle, MySQL, SQL Server).


    • Designing and implementing test cases to verify product functionalities, performance, security, and other requirements.


    • Broad knowledge of testing approaches, techniques

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