Sales Operations/enterprise - Bengaluru, India - One Sigma Technologies
Description
BENGALURU /
BUSINESS /
FULL-TIME
/ ON-SITE
About Simpl
Simpl is India's leading 1-tap checkout network meant to make payments invisible and money intelligent. It is committed to the simplification and democratization of digital transformation in the payments space.
As India's foremost consumer experience platform, Simpl is on a mission to empower merchants to build trusted relationships with customers, one transaction at a time.
With more than 26,000+ available merchants and millions of trusted users pan-India, Simpl envisions creating an inclusive digital payment experience for India that empowers and fosters trust between merchants and their customers.
Simpl proves a full-stack solution for e-commerce conversion.It enables merchants to give customers 1-tap checkout, buyer protection, and a pay-later facility to allow them to feel safe and trusted when shopping online.
Through Simpl, merchants can provide consumers with an easy, secure, and intuitive user experience.Roles and Responsibilities:
- Responsible for handling queries from clients once they are onboarded.
- Coordinate with the merchants for flawless documentation and Website. Documenting the same for official purposes.
- Coordinate with different departments like Finance, Legal, and marketing team to smoothen the process for faster onboarding of merchants.
- Maintain Weekly New Transacting reports for the Sales team
- Understanding of CRM & internal tools to record merchant information.
- Preparing Sales reports on a daily basis.
- Performing Stakeholder and escalation management
- Manage merchant queries related to Financial forms/ documents
- Follow up on the Agreement/Addendum from merchants.
- Managing the offer vigilance and tracking visibility quotient
- Ensure the adequacy of Sales related equipment
- Sharing Transaction reports with merchants via SFTP.
- Mapping of Simpl's visibility for weeks after golive.
Skill sets:
- 2 4 years of experience in sales support
- Data Gathering and Analysis
- Merchant support
- Datadriven decision making
- Analytical thinking
- Oral and written communication skills
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