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    Team Lead - Hyderabad, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Hyderabad, India

    1 week ago

    Default job background
    OTHER
    Description

    Research Manager

    Qualification:


    • Bachelor's and/or Master's degree/MBA/CA/ CFA/CPA or equivalent qualification

    Responsibility:

    Stakeholder/Business Management:


    • Ensure error-free delivery of work as per agreed SLAs
    • • Be a Subject Matter Expert on relevant products/processes.
    • • Ensure delivery excellence of output (measured through client feedback scores).
    • • Display attention to detail, technical skills, output quality, timeliness, dedication, commitment, proactive, execution and communication.
    • • Assist with product rollout, quality review and database management.
    • • Generate ideas for new product initiations, valueadded tasks and services.
    • • Generate process improvement ideas for better productivity, accuracy and turnaround time.
    • • Ensure compliance to all process requirements is not below 100%.
    • • Complete all mandatory assessments and certifications.

    Knowledge Management:

    NA

    Customer Relationship Management:


    • Ensure ongoing smooth onshore relationship by regular client interaction and updates
    • • Work directly with clients on assigned tasks (products, quality review reports and commentaries).
    • • Be familiar with existing products, metrics and quality checks.
    • • Gather knowledge about the relevant domain worked on.
    • • Familiarity with relevant Market Data Systems Eg Bloomberg/DataStream/Fact Set/Reuters, etc.

    Process Improvements and Adherence:


    •Adhere to set norms/standards on quality and business compliance
    • • Initiate and deliver process improvement projects to enhance process output/efficiencies.
    • • Ideate and drive Lean Projects (minimum of 2 per year).

    Project Control, Management and Review / Program delivery:


    • Ensure all agreed standards of quality and accuracy are always met
    • • Update TruTime, deliverable log, task tracker accurately and regularly.
    • • Develop and take ownership of products, processes and adhoc projects.
    • • Extract and analyze data from websites, publications, data vendors, and clientinternal databases.
    • • Create and update client presentations when required.
    • • Provide process improvement ideas and share best practices.
    • • Generate ideas for product/process development (at least 2 per quarter).

    People/Team:


    • Actively contribute to team initiative/meetings and present new thoughts/ideas
    • • Conduct knowledge sharing sessions.
    • • Support recruitment drives of the team.
    • • Participate in organizational initiatives trainings, ideasharing forums, etc.

    Must Have Skills

    • MS Excel
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