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    Team Lead - Hyderabad, India - Cognizant

    Cognizant
    Cognizant Hyderabad, India

    1 week ago

    Cognizant background
    Full time
    Description

    Research Manager

    Qualification :


    • Bachelor's and/or Master's degree/MBA/CA/ CFA/CPA or equivalent qualification

    Responsibility :

    Stakeholder/Business Management :


    • Ensure error-free delivery of work as per agreed SLAs
  • • Be a Subject Matter Expert on relevant products/processes.
  • • Ensure delivery excellence of output (measured through client feedback scores).
  • • Display attention to detail, technical skills, output quality, timeliness, dedication, commitment, proactive, execution and communication.
  • • Assist with product rollout, quality review and database management.
  • • Generate ideas for new product initiations, valueadded tasks and services.
  • • Generate process improvement ideas for better productivity, accuracy and turnaround time.
  • • Ensure compliance to all process requirements is not below 100%.
  • • Complete all mandatory assessments and certifications.

    • Knowledge Management :

    NA

    Customer Relationship Management :


    • Ensure ongoing smooth onshore relationship by regular client interaction and updates
  • • Work directly with clients on assigned tasks (products, quality review reports and commentaries).
  • • Be familiar with existing products, metrics and quality checks.
  • • Gather knowledge about the relevant domain worked on.
  • • Familiarity with relevant Market Data Systems Eg Bloomberg/DataStream/Fact Set/Reuters, etc.

    • Process Improvements and Adherence :


    •Adhere to set norms/standards on quality and business compliance
  • • Initiate and deliver process improvement projects to enhance process output/efficiencies.
  • • Ideate and drive Lean Projects (minimum of 2 per year).

    • Project Control, Management and Review / Program delivery :


    • Ensure all agreed standards of quality and accuracy are always met
  • • Update TruTime, deliverable log, task tracker accurately and regularly.
  • • Develop and take ownership of products, processes and adhoc projects.
  • • Extract and analyze data from websites, publications, data vendors, and clientinternal databases.
  • • Create and update client presentations when required.
  • • Provide process improvement ideas and share best practices.
  • • Generate ideas for product/process development (at least 2 per quarter).

    • People/Team :


    • Actively contribute to team initiative/meetings and present new thoughts/ideas
  • • Conduct knowledge sharing sessions.
  • • Support recruitment drives of the team.
  • • Participate in organizational initiatives trainings, ideasharing forums, etc.

    • Must Have Skills

  • MS Excel

    • Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : Apr

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