Customer Support Executives - Jaipur, India - Unfade Creations

Unfade Creations Jaipur, India

2 days ago

Description

Were on the lookout for a Customer SupportSpecialist to join our team at Unfade. Its all about making sureour handmade marketplace istopnotch
Responsibilities:
QualityAssurance:

Review andensure the quality of products uploaded byvendors.
Collaborate with vendors to maintainand improve productstandards.

SellerSupport:

Provide 1on1support to sellers addressing any queries or concernspromptly.
Guide sellers on optimizing productlistings for better visibility andsales.

CommunicationManagement:

Respondto messages received by sellers on various platforms includingWhatsApp Instagram and Facebook.
Maintain clearand effective communication channels between the platform andsellers.

Requirements:

Currentlypursuing or recently completed a degree in Business Marketing or arelated field.
Strong interpersonal andcommunication skills.
Detailoriented with afocus on maintaining product qualitystandards.
Ability to handle customer queriesand provide effective solutions.
Familiaritywith social media platforms (WhatsApp InstagramFacebook).

communication,customersupport,working with clients

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