Jobs
>
Hyderabad

    ServiceNow Senior Specialist - Hyderabad, India - Novartis

    Novartis
    Default job background
    Pharmaceutical / Bio-tech
    Description

    Job Description:

    About the role :

    Location: Hyderabad

    The ServiceNow Automation ITOM Lead is responsible for overseeing and managing the ServiceNow platform's delivery for ITOM processes like Event Management, Discovery both cloud and on-prem and expertise on the ITOM suite. This role involves both technical and leadership responsibilities to maintain the platform's performance and integrity.

    Your responsibilities include, but are not limited to


    • Extensive experience in ServiceNow development and consulting as a lead developer or technical architect. Expertise in import sets, transform maps, and ServiceNow data mapping with external data sources.


    • Experience with various ServiceNow modules, including Normalization Data Services, ITOM Discovery, Configuration Management Lifecycle, Common Services Data Model, Service Mapping, Event Management, and Certificate Management.


    • Familiarity with 3rd party credential stores, network access, and firewalls. Proficiency in JavaScript and SQL. Knowledge of additional product lines on the ServiceNow platform, such as ITSM, SPM (formerly ITBM), and/or ITAM.


    • Understanding of ServiceNow CMDB, Identification and Reconciliation Engine, and workflow capabilities. Familiarity with platform security and integration best practices.. Experience in implementing net new Discovery, Event Management, and Service Mapping solutions.


    • Ability to perform assessments and provide standard processes to clients for Discovery, Event Management, and Service Mapping.


    • Understanding of Discovery scheduling and potential network impacts. Experience with Configuration Item blueprint and CMDB Health dashboard configuration, including remediation of duplicate and stale CI items.


    • Expert understanding of import sets, transform maps, and ServiceNow data mapping. Knowledge of ServiceNow CMDB class hierarchy and its relation to Asset and Configuration Management. Proficiency in JavaScript, Angular, HTML/CSS, and Jelly.


    • Fundamental knowledge of Common Services Data Model (CSDM).Experience with additional product lines on the ServiceNow platform, such as ITSM, ITBM, and/or ITAM.

    Relevant experience in IT operations, with a minimum of 5 years of experience in ServiceNow administration.


    • ServiceNow certifications, such as Certified System Administrator (CSA) or Certified Implementation Specialist (CIS), Discovery & Event Management & ITOM related.


    • Strong leadership and team management skills.


    • In-depth knowledge of IT service management (ITSM) and ITIL processes.


    • Excellent problem-solving and analytical abilities.


    • Good communication and collaboration skills.


    • Proficiency in ServiceNow development, scripting, and customization. Knowledge of database management and integration technologies.

    People who are interested, please share your updated resume to , if not kindly refer your friends or colleagues



  • Dupont Hyderabad, India OTHER

    En DuPont, trabajamos en cosas que importan, ya sea en proporcionar agua limpia a más de mil millones de personas en el planeta, producir materiales esenciales en los dispositivos tecnológicos cotidianos (desde smartphones hasta vehículos eléctricos) o proteger a los trabajadores ...

  • F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch

    Senior Specialist

    5 hours ago


    F3328 FTIS (India) Pvt Ltd, FT Park Hyd Branch Hyderabad, India Full time

    At Franklin Templeton, we're driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make p ...

  • IFF Family of Companies

    Senior Specialist

    1 week ago


    IFF Family of Companies Hyderabad, India

    Req Id : 495902 · Job Description · Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? · IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now ...

  • Amazon Dev Center India - Hyderabad

    Senior Specialist

    3 days ago


    Amazon Dev Center India - Hyderabad Hyderabad, India Full time

    Job Title: Account Health Support Specialist · Location: Hyderabad · Language Requirement: Business proficiency in speaking and reading English & Hindi to communicate with the selling partners. · Working Hours: 5 days' work week inclusive of one or both weekends | Office hours (A ...

  • LTIMindtree

    Senior Specialist

    2 weeks ago


    LTIMindtree Hyderabad, India

    "AMS Support - Informatica, Teradata, AWSThe Business&Data Analyst within MDM team has an upstream focus rather than development focus. Business&Data Analyst will be involved in one or several of following activities: Stakeholder requirements needs, end user studies, process defi ...


  • Tek Leaders Inc Hyderabad, India

    Job Title: Senior Immigration Specialist / associate Paralegal · Position: 2 · Salary and Benefits: Industry standard · About Company: · Tek leaders is the fastest growing leader serving in technology services and consulting. We enable clients to create and execute strategies fo ...


  • InfoVision Inc. Hyderabad, India

    We are seeking an experienced and strategic Senior SEO Specialist to lead our Search Engine Optimization (SEO) efforts and drive organic growth for our digital properties. As a Senior SEO Specialist, you will be responsible for developing and executing SEO strategies, conducting ...


  • Talent500 Hyderabad, India

    Role Requirements: · More than 5 years core experience in talent acquisition in a fast-paced technology environment. · Ability to source and engage candidates from entry-level to senior roles · Expert at sourcing suitable talent from multiple online channels. · Able to guide and ...


  • EmpGowin Hyderabad, India

    Job Title: Senior Sales Specialist - Senior Living Properties · Experience: 2 to 3+ Years · Location: Hyderabad · Job Type: Full-Time · Job Brief · We're on the lookout for a passionate and skilled Property Sales Specialist to join one of our esteemed client's dynamic team. As a ...


  • Brio Technologies Hyderabad, India

    Job Title:Senior Trainer, Google Workspace · Location : Hyderabad / Chennai / Bengaluru / Mumbai / Delhi NCR · Summary: · The Senior Trainer, Google Workspace is responsible for developing and delivering training programs on Google Workspace tools and best practices to our custo ...


  • Carrier Hyderabad, India Full time

    About the role · Responsible for developing design engineering standards, deployment guidelines, implementation validation procedures, capacity management, and the research and development of new solutions across traditional and cloud networked environments. Position is one of a ...


  • Avaya Hyderabad, India

    About Avaya · Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to ...


  • Alter Domus Hyderabad, India

    ABOUT US · We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. · With a deep understanding of what it takes to succeed in ...


  • Avaya Hyderabad, India

    About Avaya · Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide innovative solutions for some of their most important ambitions and challenges, giving them the freedom to ...


  • Alter Domus Hyderabad, India

    ABOUT US · We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. · With a deep understanding of what it takes to succeed in ...


  • Blue5Green Hyderabad, India

    Looking for a Senior Talent Acquisition Specialist to help us scale our technical recruiting engine. This is a unique opportunity to have an impact on Blue5green's growth directly. In this role, you will be responsible for full-cycle recruiting, partnering with Hiring Managers to ...


  • TJX Global IT India Hyderabad, India

    What you will discover ? · Inclusive culture and career growth opportunities · Global Organization which collaborates across U.S., Canada, Europe, Australia and India · Challenging, collaborative, and team-based environment · What you will do? · The TJX Global Sourcing and Procur ...


  • Epiq Hyderabad, India

    It's fun to work at a company where people truly believe in what they are doing · Job Summary: · As a Senior Data Security Specialist, you will play a pivotal role in developing, implementing, and optimizing our client's Insider Risk Management ("IRM") and Data loss Prevention (" ...


  • Zyoin Group Hyderabad, India

    Key Responsibilities: · Developing a good understanding of client companies, their industry, what they do, and their work culture and environment. · Create an inspiring team environment with an open communication culture. · Advertising vacancies by drafting and placing adverts in ...


  • Zyoin Group Hyderabad, India

    Experience: 2 to 4 years · Key Responsibilities: · Developing a good understanding of client companies, their industry, what they do, and their work culture and environment. · Create an inspiring team environment with an open communication culture · Advertising vacancies by draft ...