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    Quality Lead - Mumbai, India - Tech Mahindra

    Tech Mahindra
    Tech Mahindra Mumbai, India

    6 days ago

    tech mahindra background
    Technology / Internet
    Description
    Relevant Quality management Experience:8+ Years' experience in Process Management, Process Improvement, Implementation of Quality Standards.
    BFSI domain knowledge will be added advantage.


    Skills/ Technologies required:8+ years of relevant experience with exposure to handing process areas towards certifications like ISO (9K and 20K), CMMi-DEV / CMMi-SVC methodologies.

    Possessing good analytical skills and having exposure of continuous improvement (Six Sigma / Lean / Kaizen / TQM).Exposure to Agile, DevOps and SAP will be added advantage.


    Skillset Summary:
    Experience in various areas of SDLC, with in depth of knowledge about various methodologies like Waterfall, V-model, Agile etc.

    Reviewing entire development life cycle activities and work products to ensure compliance with QMS processes like - project planning & tracking, monitoring project performance goals, SLA & KPI monitoring, SIPs, training, configuration management, risk management etc.

    Experience of Project Planning, Tracking & Monitoring; understanding of Software Metrics & Data Analysis.

    Excellent interpersonal and communication skills, required to deal with customer, program Mangers and various other stakeholders in program .Skilled in process audits, metrics, RCA & process improvement.

    Facilitate project kick off meeting. Conduct Delivery Assurance / Quality Gate checks / Phase-End reviews during project life cycle. facilitate Project management reviews.
    Weekly monitoring of project health, collection - review - reporting of identified metrics.

    Exposure to Continuous Improvement (Six Sigma / Lean / Kaizen / total quality management).Exposure to quality certifications - like ISO (9K, 20K, 27K), CMMi ? DEV / SVC , Agile, DevOps methodologies.


    Role & Responsibilities:

    Reviewing entire / E2E development life cycle activities and work products to ensure Process Compliance, Delivery Excellence, Continuous Improvement, Customer Satisfaction, Audits, project monitoring, SLA & KPI monitoring, SIPs, training, configuration management, risk management etc.

    Monitoring and reporting of project health and metrics.
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