Jobs

    ServiceNow Developer - Chennai, India - Steadfast IT Consulting

    Steadfast IT Consulting
    Steadfast IT Consulting Chennai, India

    5 days ago

    Default job background
    permanent Technology / Internet
    Description

    Key Responsibilities:

    • Design and develop ServiceNow applications and integrations based on business requirements.
    • Implement and customize ServiceNow modules including Incident, Problem, Change, CMDB, and Service Catalog.
    • Create and manage workflows, forms, reports, and dashboards in ServiceNow.
    • Collaborate with stakeholders to gather requirements and translate them into technical solutions.
    • Perform ServiceNow platform configuration, customization, and scripting using UI policies, client scripts, and business rules.
    • Participate in all phases of the development lifecycle, from requirements gathering to testing and deployment.
    • Provide technical expertise in identifying, evaluating, and developing ServiceNow solutions and procedures.
    • Ensure the security and integrity of ServiceNow applications by implementing best practices and following governance requirements.
    • Support ServiceNow platform upgrades, patches, and enhancements.
    • Train and mentor junior developers or administrators in ServiceNow best practices.
    • Stay updated with ServiceNow new features, modules, and functionalities to propose and implement improvements.
    • Collaborate with crossfunctional teams to integrate ServiceNow with other systems and applications.
    • Adhere to Agile methodologies for project delivery and continuous improvement.
    • Develop and maintain technical documentation related to ServiceNow solutions and processes.

    Required Qualifications:

    • Bachelor's degree in Computer Science, Information Technology, or a related field.
    • ServiceNow Certified System Administrator or Certified Application Developer.
    • Proven experience in ServiceNow development, implementation, and administration.
    • Expertise in JavaScript, AngularJS, HTML, CSS, and other web technologies.
    • Good understanding of ITIL concepts and practices.
    • Experience in integrating ServiceNow with thirdparty tools and applications.
    • Strong knowledge of relational databases and data modeling principles.
    • Ability to analyze complex technical requirements and to propose innovative solutions.
    • Excellent communication and stakeholder management skills.
    • Experience in Agile methodologies and practices.
    • Capability to work independently and as part of a team in a fastpaced environment.
    • Knowledge of CMDB and its importance in configuration management.
    • Familiarity with ServiceNow upgrades, patches, and release management processes.
    • Ability to troubleshoot, diagnose, and resolve ServiceNow technical issues.
    • Strong problemsolving and analytical skills with attention to detail and accuracy.
    )
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