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    AI - Enterprise Accounts Manager - Noida, India - Rezo

    Rezo
    Rezo Noida, India

    5 days ago

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    Description
    Enterprise Accounts Manager


    Roles and Responsibilities:

    • Manage a strong portfolio of our Enterprise Customer Base and provide strategic guidance to help them achieve their business objectives.
    • Work collaboratively with crossfunctional teams, including sales, marketing, product, and engineering to deliver solutions that meet our customer's needs
    • Identify opportunities for upselling and crossselling to existing customers across Csuite level
    • Develop and execute account plans that align with the client's objectives
    • Conduct regular business reviews with clients to track progress against objectives and ensure their ongoing satisfaction
    • Contract Negotiation & deal closing to maximize profits
    • Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
    • Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts.
    • Assist with challenging client requests or issue escalations as needed

    Skills Required:

    • Master's Degree from a reputed institute with solid experience of 8+ years in Enterprise Account Management
    • Proven work experience as an Enterprise Account Manager, Customer Success Manager, Sales Account Manager or relevant role
    • Proven track record of managing client relationships and delivering exceptional service
    • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and Clevel.
    • Experience with SaaS or enterprises based products would be great
    • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
    • Solid experience with CRM software and MS Office (particularly MS Excel)
    • Excellent listening, negotiation and presentation abilities
    • Strong communication and interpersonal skills
    • Excellent organizational and time management skills
    • Ability to work independently and as part of a team
    • Ability to work in a fastpaced, dynamic environment
    • Strong problemsolving skills and the ability to think creatively
    • Willingness to travel as needed to meet with clients.
    )
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