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    IT Process Quality Head - Chennai, India - Saaki Argus & Averil Consulting

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    Description

    About theClient:

    An IT software companyoffering a wide range of IT products and services in mutual fundsfinance NBFCs and banks

    Roles &Responsibilities

    • Ensuringadherence to regulatory guidelines data privacy and securitystandards for software products and services.
    • Defining and implementing robust software development andtesting processes in alignment with industry standards.
    • Driving the adoption of digital transformation frameworkssuch as Agile DevOps and cloudnative development.
    • Establishing IT service management frameworks to ensurehigh system availability and customer experience.
    • Performing risk assessments audits and publishinganalytical reports to showcase process implementationefficiencies.
    • Continuously monitoring privacyand cybersecurity posture through assessments and ensuring closureof identified gaps.
    • Conducting audits acrossfunctions to assess process compliance and driving closure ofnonconformities.
    • Providing leadership toquality teams for streamlining processes as per compliance needsand industry best practices.
    • Facilitatingoptimal utilization of quality management platforms and automationtesting tools for process standardization.
    • Championing continuous improvement programs like Lean SixSigma to enhance process performance productivity and costoptimization.
    • Representing the organization atindustry forums and publishing thought leadership content onquality and process excellence.
    • Fosteringseamless collaboration across business IT and support teams forintegrated delivery of software products and services.
    • Proactively interacting with customers to understandexperience levels and provide inputs on future technologytrends.
    • Ensuring adherence to standards suchas ISO certifications and regulatory guidelines relevant to thesoftware services sector.
    • Mentoring qualityteams on process enhancements compliance reporting and drivingcustomer satisfaction.

    PreferredSkills:

    • Extensive trackrecord of over 15 years in IT quality management with over 5 yearsin leadership positions.
    • Profound expertise inAgile and DevOps methodologies along with adept management ofsoftware delivery processes.
    • Handsonproficiency in utilizing quality management platforms such as Jirafor software projects.
    • Possession ofcredentials such as CMMi certifications PMP and Six Sigma BlackBelt certification.
    • Experience in effectivelymanaging quality teams budget allocations and driving processoptimization initiatives.
    • Track record ofimplementing successful process improvement and digitaltransformation initiatives.
    • Consistent successin managing regulatory compliance relevant to the software servicesindustry.

    RemoteWork :

    No


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