- Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited
- Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks
- Enquiries from international customers relating to orders not received and order tracking and returns - multiple languages required including English, German, Mandarin and Arabic via calls, chats & emails.
- Admin ranging from adjusting customer accounts through to sending mass customer communications
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Executives EXL/E/1008477
5 hours ago
exl pune, IndiaJob Description · Skills SetsTESTED / TRAINED THROUGH Qualifying Score Technical SkillsMinAbility to use the Desktop Computer system Technical Test> =7/10Basic IT & familiarity of Operating Systems (Windows 95/98//NT) Basic Knowledge of using Internet, Web Browser, Search Engin ...
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Executives EXL/E/1026991
6 hours ago
exl pune, IndiaJob Description · Primary Responsibility · This role is primarily responsible to deal with customers/other suppliers and investigate to come out with the final solution. · Performance Parameters · Average Handle Time · Quality Assurance (Finished Product Quality ) Measure ...
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Executives EXL/E/1001393
6 hours ago
exl pune, IndiaJob Description · Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. · Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks · Enquiries from in ...
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Executives EXL/E/1002365
6 hours ago
exl pune, IndiaJob Description · Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. · Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks. · Enquiries from i ...
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Executives EXL/E/1012013
6 hours ago
exl pune, IndiaJob Description · Individual will be multiskilled Handling calls, emails and process Admin (Back office) queues · Dealing with customer queries regarding their payment and payment plan incase of payment defaulters · Responding to customer emails, actioning queries related to ...
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Executives EXL/E/1009044
6 hours ago
exl pune, IndiaJob Description · Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited. · Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks · Enquiries from in ...
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Executives EXL/E/1001392
6 hours ago
exl pune, IndiaJob Description · Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited · Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks · Enquiries from int ...
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Executives EXL/E/1022758
6 hours ago
exl pune, IndiaJob Description · Data Gathering · Gathers relevant information from a variety of sources and identifies the key issues. · Problem Solving · Generates various solutions to problems and then selects the most appropriate · Business Awareness · Understands the business how ...
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Executives EXL/E/1019896
6 hours ago
exl pune, IndiaJob Description · Processing orders and dealing with general enquiries including those relating to orders not received and returns not credited via emails · Dealing with queries from Next stores relating to their deliveries of customer parcels and store stock checks via emails ...
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Executives EXL/E/1033767
18 minutes ago
exl Pune, IndiaJob Description · Back Office work within Next's Ecommerce Department. This is a permanent role being raised for 4 resources. · require candidates with basic hands-on Microsoft Excel, decent communication skills. · Back Office work within Next's Ecommerce Department. This is a p ...
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Executives EXL/E/1018618
6 hours ago
exl pune, IndiaJob Description · • Attribution is the process of tagging items to help the customers search the items more effectively and in turn increases sales. · • We are seeking a seasoned Executive to join our team, focusing on Attribution, · • In this role, you will be at the forefron ...
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Executives EXL/E/1019809
6 hours ago
exl pune, IndiaJob Description · Need to have good communication skill, need to particular in work Ethic / Must have min 1 yrs. exp in recruitment. · Professional · Organization leadership quality · Vendor Mangement Skill · Sourcing and Recruitments exp · Employee Referral Mangement and ...
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Executives EXL/E/1026218
6 hours ago
exl pune, IndiaJob Description · Position Title, Responsibility Level · Advisor – Motor Claims · Function · Operations, Executive · Reports to · Assistant Manager – Operations · Permanent/ Temporary · Permanent · Span of Control · NA · Location · Noida - SEZ · Basic Function ...
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Executives EXL/E/998304
6 hours ago
exl pune, IndiaJob Description · Primary Responsibility · This role is primarily involves dealing with end customers / Engineers via Web-chat / Voice calls, to resolve queries related to the Smart metering and faults. · Performance Parameters · One plus chat concurrency / Average Handle ...
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Executives EXL/E/1023568
6 hours ago
exl pune, IndiaJob Description · The primary responsibility of this role is to deliver Pre process and/or Developmental Trainings to all EXL employees. · The job also includes recommending updates to the training curriculum, gathering TNI; suggesting module changes/ updates and evaluating th ...
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Executives EXL/E/1012036
6 hours ago
exl pune, IndiaJob Description · Precertification Intake Support involves determination of precertification requirement of an upcoming medical/surgical procedure. It consists of frontline professional staff who take incoming calls either from members or providers · Front line staff accepts i ...
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Executives EXL/E/999228
6 hours ago
exl pune, IndiaJob Description · Role Responsibilities · §Predominantly incoming industry dataflows for MOP which have been unable to auto process - require manual intervention/user decision to resolve§Able to work towards team targets . Good excel knowledge, self motivated, driven by effici ...
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Executives EXL/E/1018587
6 hours ago
exl pune, IndiaJob Description · Dealing with customer queries in relation to their orders, to provide best in call customer service on calls and chats Individual will be multiskilled Handling calls, Chat & Admin (Back office) queues and required to be worked as in when required... · Need to ...
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Executives EXL/E/1022588
6 hours ago
exl pune, IndiaJob Description · TESTED / TRAINED THROUGH Qualifying Score Computer Proficiency test at Hiring70%Typing Test at Hiring> = 25UK Culture Training80%Domain Training80%Process Training and Assessments80%Customer Service Skills Training80%Data sufficiency test at hiring70%Logic & R ...
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Executives EXL/E/1025335
6 hours ago
exl pune, IndiaJob Description · Need to support customers through web chat and outbound voice channel with accurate solutions by following the guidelines of the process. Ensure that the assigned targets are met in accordance with SLA and any other internal standards. Employee will be gauged ...
Executives EXL/E/1025402 - pune, India - exl
Description
Job Description