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    Senior Varicent Consultant, Managed Services - pune, India - OpenSymmetry

    OpenSymmetry
    OpenSymmetry pune, India

    37 minutes ago

    Default job background
    Full time
    Description
    Position Summary

    A Senior Consultant is responsible for the configuration and troubleshooting of performance management solutions to meet the client's business and technical requirements.

    In this role, the Senior Consultant acts as the primary technical contact with full ownership of the relationship between OpenSymmetry and our clients from a technical perspective.

    In this role, you will have the opportunity to work directly with our client base within India and the APAC region.

    Responsibilities in this role also include supporting and troubleshooting solutions for customers in a live production environment. Additionally, you may also work within the software implementation lifecycle, from requirements gathering, design, build, testing and go-live. Sr.

    Consultants will work as mentors to junior team members while carrying out the tasks to perform investigations, root cause analysis, and defect resolution for our array of clientele.

    This position at OpenSymmetry is an outstanding career with endless potential.

    From extensive client facing experience to mentoring and leadership, this senior consulting position is an outstanding next step for the experienced consultant.

    Additionally, you'll have the opportunity to work with OpenSymmetry's own experts in the field, sharing knowledge and working together a team.

    Job Objectives

    The ideal candidate will be able to:
    Demonstrate a strong working knowledge in the configuration of Varicent Software to specific Business Requirements
    Easily navigate complex customer models and provide guidance to customers and OS consultants
    Provide accurate effort hour estimates for defect remediation
    Provide key information to delivery teams regarding scope of new work and corresponding effort hour estimates
    Develop requirements & design documentation
    Share expertise with colleague / team members
    Approach a complex task or problem by breaking it down into its component parts and consider each part in detail, inclusive of identifying upstream and downstream impacts
    Direct others on operational support tasks
    Create operational process documentation in support of SOW
    Demonstrate deep knowledge of practice specific concepts and best practices (such as SPM, incentive compensation, HCM, CPQ, etc.)
    Understand when and how to switch to a different strategy when an initially selected one is unsuccessful
    Monitor progress and put effort in where is most needed
    Assist with creation of project work plan including sequencing of tasks, migration and implementation documentation
    Requirements
    Nice to Have Skills
    Bachelor's degree or higher / equivalent work experience
    5-7 Years of experience in Varicent tool
    Prior technical consulting experience
    Sales Compensation Experience strongly preferred
    Advanced skillsets in Excel / Spreadsheet software
    Experience with SQL
    Superior communication skills including writing, listening and speaking
    Benefits
    Why You'll Love Working Here
    Company culture and values
    Company growth and success
    National Holidays, Annual Leaves and other required or typically provided leave(s)
    Access to indoor games & fully equipped gym
    Insurance Benefits
    Competitive Salary and Social Security Benefits
    Flexible work schedule to support work life balance
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