Jobs
>
Pune

    Client Services Manager - Pune, India - Cielo Talent

    Cielo Talent
    Cielo Talent Pune, India

    3 hours ago

    Default job background
    Description

    The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best-in-class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.

    Duties and Responsibilities:

    Team Management

    • Lead a high performing team to provide high quality services focused on exceeding the expectations of clients
    • Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps
    • Provide leadership and coaching to direct reports
    • Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
    • Complete performance management processes, including providing feedback and proactively addressing gaps
    • Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning

    Client Management

    • Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure
    • Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients
    • Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others
    • Directly works with Recruiters and hiring leaders to foster relationships and build trust
    • Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals
    • Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies
    • Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate
    • Support recruitment process needs of clients

    Cielo Operational Excellence:

    • Leverage shared delivery resources effectively
    • Maximize the use of Cielo resources to meet goals
    • Responsible for Cielo-specific metric reports and P&L management
    • Drive standardization, continuous improvement and consistency of processes and procedures
    • Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives
    • Additional duties as assigned

    Experience:

    • Prior experience in a results-oriented TA role in talent acquisition or human resources
    • Experience coaching peers or managing a team
    • Minimum 5 years of experience in leading 10+ direct reports.

    Exposure:

    • Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools
    • Strong proficiency in Microsoft Office Suite

    Education:

    • Bachelor's degree in business, management, human resources, or related field, preferred
  • Jade Global

    Managed Services Presales and Practice

    2 days ago

    Jade Global Pune, India

    ID: 6031 | 17-30 yrs | Pune | careers · - Description- · - Work experience: 17+ years in IT Industry with 8+ years of exp in Managed Services Practice, Pre-Sales and Bid Management- · - Should have managed Large Managed Services IT deals around Enterprise apps, IT Infrastructure, ...

  • FIS Global

    Application Managed Services with Kubernetes

    3 days ago

    FIS Global Pune, India

    **Position Type**: · Full time · **Type Of Hire**: · Experienced (relevant combo of work and education) · **Education Desired**: · Bachelor's Degree · **Travel Percentage**: · 0% · Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on so ...

  • Jobs for Humanity

    Application Managed Services with Kubernetes

    1 week ago

    Jobs for Humanity Pune, India

    Company Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Ha ...

  • Expleo

    Group Services-gg4-manager

    4 days ago

    Expleo Pune, India

    Overview: · About Us: Expleo is a trusted partner for end-to-end, integrated engineering, quality services and · management consulting for digital transformation. We help businesses harness unrelenting · technological change to successfully deliver innovations that will help them ...

  • KPMG

    Managed Services Employee Vetting

    2 days ago

    KPMG Pune, Maharashtra, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • KPMG

    Managed Services Employee Vetting

    1 week ago

    KPMG Pune, India

    Good communication and analytical skill · - Basic knowledge of Excel · - Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner · - Strong analytical and problem-solvin ...

  • Expleo

    Group Services-gg4-manager

    2 days ago

    Expleo Pune, India

    Overview: · **Assistant Manager Taxation - EXPLEO SOLUTIONS LIMITED (Chennai)** · **Responsibilities**: · - Handling Tax Audit, Transfer Pricing Audit, Income Tax Return Filing and other related forms as per the Indian Tax Requirements: · - Handling Income Tax Assessments/ GST De ...

  • KPMG

    Managed Services Employee Vetting

    4 days ago

    KPMG Pune, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • Conduent

    Managed Review Services Associate Iii

    4 days ago

    Conduent Pune, India

    Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflo ...

  • KPMG

    Managed Services Third Party Due Diligence

    2 days ago

    KPMG Pune, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • HSBC

    Service Manager

    4 days ago

    HSBC Pune, India Permanent - Full time

    Some careers shine brighter than others. · If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, suppo ...

  • timesjobs

    Services Manager

    1 week ago

    timesjobs Pune, India Full time

    : · Skill / technology / Experience: · Handled a team of min 5ngineers. · Should have core skill expertise in one of the IT function (N/W specialist, Server Specialist). · Min of 5-7 years exp. · Good Diagnostic Skills/Good Comprehension Power/Ability to communicate in English/Hi ...

  • Birlasoft

    Service Delivery Manager

    1 day ago

    Birlasoft Pune, India

    About us: Birlasoft appears is a prominent player in the IT industry, emphasizing domain expertise, enterprise solutions, and digital technologies. As part of the CK Birla Group, we boast a substantial professional team committed to upholding the group's legacy. The company place ...

  • YASH Technologies

    Service Delivery Manager

    1 week ago

    YASH Technologies Pune, India

    YASH Technologies, a leading enterprise business and technology solution partner for medium and large global customers, is seeking Service Delivery Manager with Java Professionals, who thrives on challenge and desires to make a real difference in the business world. · Your Role · ...

  • Michelin

    Supply Planner

    2 days ago

    Michelin Pune, India

    Supply planner · REALISATIONS CLES ATTENDUES - Gère le déploiement des produits selon le cadrage S&OP et les décisions de l'Active Demand Management (ADM) - Garantit les informations sur la disponibilité des produits - Analyse les indicateurs clés de performance, détecte les écar ...

  • Alfa Laval

    Service Agreement Coordinator

    1 week ago

    Alfa Laval Pune, India

    Service Operations of Alfa Laval MEA is looking for a Service Coordinator experienced handling Contracts / Service / Performance agreements, to be located in Pune, India. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and pr ...

  • JLL

    Building Operations, Facilities Services

    3 days ago

    JLL Pune, Maharashtra, India

    JLL supports the Whole You, personally and professionally. · Workspace · - Facility Executive · Corporate Solutions (Integrated Facilities Management) · ROLE AND RESPONSIBILITIES · OVERALL ROLE · This position is in its nature proactive and focused on the detail, to ensure Worksp ...

  • KINLY

    Av Coordinator

    4 days ago

    KINLY Pune, India

    **Main Purpose of Position** · The Media Service coordinator team have a dual role of on-site interface and link between the on and off site-based support teams/clients and provide a managed AV/VC booking/support service. Individuals will be trained and deliver each service in ac ...

  • AireSpring

    Telecom Hosted Design Trainer

    1 week ago

    AireSpring Pune, India

    Company Description · Founded in 2001, family owned and operated AireSpring is a leading Provider of Managed Connectivity, Cloud Communications and Managed Security. · We have delivered over 20 years of outstanding service to our rapidly rising base of national and global custome ...

  • JLL

    Facility Executive

    1 week ago

    JLL Pune, India

    JLL supports the Whole You, personally and professionally. · Facility Executive · Work Dynamics · What this job involves · Prioritising the facilities' needs · Working with both the facilities manager and the assistant facilities manager, you'll oversee the property's day-to-day ...