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    Digital Sales Manager - Ernakulam, India - V Star Creations Pvt. Ltd.

    V Star Creations Pvt. Ltd.
    V Star Creations Pvt. Ltd. Ernakulam, India

    4 days ago

    Default job background
    Full time
    Description

    Digital Sales Manager is responsible for achieving the online sales targets in brand website & digital marketplaces and at the same time adhere to the ROI targets for digital marketing spends.

    Responsibilities:

    • Driving the sales targets in Online marketplaces including
    • Design and execute performance campaigns in order to achieve ROI target.
    • Working closely with Digital Marketing team to effectively market the awareness campaign to build a pool of online users for re-marketing.
    • Research market in order to identify new styles in innerwear & leisurewear from the competition and give actionable market inputs to Product team. Drive development of new styles.
    • Update the website to ensure better user experience which will increase Average transaction value (ATV). Develop content calendar and oversee website uploads and landing pages development.
    • Estimating demand and working closely with demand planning and warehousing teams in order to ensure smooth order fulfilment.
    • Providing analysis and reporting on metrics such as weekly/monthly sales by product by marketplace, new product sell-through and offer code performance.
    • Ensuring good customer service by addressing and ensuring the timely resolution of customer issues or comments.
    • Maintain excellent working relationship with both internal and external stakeholders including digital marketing agencies.

    Requirements:

    • 5+ years of experience in managing online sales, especially brand website. Deep understanding of online marketplace dynamics.
    • Self-starter and go-getter with the ability to manage multiple projects in a fast-paced working environment.
    • Experience in UX, web design, catalogue management, customer flow, web analysis, sales journey & customer funnel optimization and customer loyalty management.
    • Excellent interpersonal and communication skills, thrive in matrix environments and are adept at building relationships with different stakeholders.
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