Jobs
>
Senior Manager
>
Bengaluru

    Senior Manager - Bengaluru, India - Anunta

    Anunta
    Anunta Bengaluru, India

    6 days ago

    Default job background
    Technology / Internet
    Description

    Job Responsibilities

    • Manage the Technical Relationship with client
    • Own the complete SLAs and Service Delivery for the client
    • Expected to work with technical domain leads for building SIPs and handle client escalation
    • Responsible for Client CSAT
    • Responsibility for profitability of account & billing

    · Accountability on critical changes, communication, and business restoration

    · Regular capacity reviews, Focus on quality metrics

    · Identifying critical paths in delivery, inputs for design change

    · Engage and communicate with Sr. Management and Supplier Management team of client on regular basis

    Primary Skill Set

    • Customer Engagement and Service Level Management
    • Business requirement analysis, real time business expansion
    • Technology and Business change management, Cost analysis
    • Service Improvements and Collections and Cost analysis
    • Communication and engagement model development
    • Governance, Reporting, Reviews, Risk mitigations and escalations
    • Trend Analysis, QBR's BRD inputs, Capacity inputs
    • Operations and Design team engagement and business reporting
    • Business impact analysis
    • Periodic collection tracking and reporting, Cost analysis in reporting

    Secondary Skill Set

    · Understanding of Cost of service

    · Experience in Technology and Business change management

    · Major Incident Managed /Contribution

    · Involvement in infrastructure SIPs

    Experience:

    · 12+ years of experience in managing IT Infrastructure, handling Customer front and managing Service Delivery

    Soft Skills:

    · Good/Excellent Communication Skills (Speak, Read, Write)

    · Report Writing

    · Analytical & problem-solving skills

    · Good presentation skills

    · Willingness to Continually Learn

    • Team Player & People Management

    Education:

    · Any Graduate, preferably from IT background

  • Saaki Argus and Averil Consulting

    Senior Manager

    2 days ago

    Saaki Argus and Averil Consulting Bengaluru, India

    Job Title: Senior Manager - Content Writing · Overview: · We are seeking a seasoned and accomplished Senior Manager in Content Writing to join our dynamic team based in Bangalore. The successful candidate will play a pivotal role in shaping and executing content strategies to enh ...

  • Golden Opportunities

    Senior Manager

    6 days ago

    Golden Opportunities Bangalore Urban, India

    Title - Senior Manager - Asset Finance - Bangalore · Candidate expectation and Roles & Responsibilities · `Managers should have a minimum of 10 + years of experience, asset finance, commercial loans, working capital, and other asset financing processes, Servicing & Administration ...

  • Walmart Sourcing

    Senior Manager

    11 hours ago

    Walmart Sourcing Bengaluru, India

    Experience summary · Has a history of delivering value to customers within the field of expertise and demonstrate a subject matter expertise. · Accountable for evolving and driving the product vision & strategy for the product, partnering with business stakeholders to set the fu ...

  • AdLift India

    Senior Manager

    3 days ago

    AdLift India Bangalore Urban, India

    Job Title: Senior Manager, Client Servicing · Location: Bangalore, India · Company: AdLift Marketing Pvt. Ltd · Experience: 7+ years in the advertising industry · Team Management: Proven track record of managing teams of at least 10 people · Department: Client Servicing · Adlift ...

  • Oracle

    Senior Manager

    1 day ago

    Oracle Bengaluru, India

    The Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of extensive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the n ...

  • Swiggy

    Senior Manager

    1 day ago

    Swiggy Bengaluru, India

    Way of Working: Hybrid - The employee needs to come to office twice a week. · Job Role : · HR Business Partner will be partnering with the BU/Functional Leaders in crafting people strategy and Talent plans to deliver Business goals and is responsible for the overall execution of ...

  • AB InBev India

    Senior Manager

    3 days ago

    AB InBev India Bengaluru, India

    Do you want to be a part of the fascinating story of over 500 iconic brands spanning across more than 100 countries? · Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well. · AB InBev India is looking to h ...

  • ANSR

    Senior Manager

    6 days ago

    ANSR Bengaluru, India

    Job Description: · Summary: · We are looking for an experienced leader for the role of Senior Manager – Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for supporting the delivery and overall success of the GCCs. T ...

  • Publicis Sapient

    Senior Manager

    2 days ago

    Publicis Sapient Bengaluru, India

    We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. · The future of business is disruptive, transformative and becoming digital to the core. ...

  • Ocwen

    Senior Manager

    3 days ago

    Ocwen Bengaluru, India

    POSITION SUMMARY: · The Quantitative Modeling/Decision Science team is a part of the Financial Planning and Analysis business unit and is responsible for delivering quant modeling, forecasting, and statistical analysis solutions throughout Ocwen. The team is seeking to fill a pos ...

  • AB InBev

    Senior Manager IT

    2 days ago

    AB InBev Bengaluru, India

    Do you want to be a part of the fascinating story of over 500 iconic brands spanning across more than 100 countries?Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well.AB InBev India is looking to hire · ...

  • Navi

    Senior Manager

    6 days ago

    Navi Bengaluru, India

    About Navi · Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on ou ...

  • Aster DM Healthcare

    Senior Manager/ Manager

    1 day ago

    Aster DM Healthcare Bengaluru, India

    MHA with 10+ Years of Healthcare Experience · • Undertake the development, implementation, monitoring and reporting of the Operational plans for the dept. · • Align dept. responsibilities to meet the strategic goals and interests of the organization. · • To clearly define respons ...

  • Swiggy

    Senior Manager

    11 hours ago

    Swiggy Bengaluru, India

    Way of Working: Hybrid: The employee needs to come to the office once a month. · About the Performance & Talent Management team · As an organization, our core performance philosophy is 'Sports team with a heart' where we embody the winning spirit of sports teams (winning mindset) ...

  • AB InBev India

    Senior Manager- IT

    4 days ago

    AB InBev India Bengaluru, India

    Do you want to be a part of the fascinating story of over 500 iconic brands spanning across more than 100 countries? · Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well. · AB InBev India is looking to ...

  • DIAGEO India

    Senior Manager

    6 days ago

    DIAGEO India Bengaluru, India

    Purpose of Position · To Own and Provide end to end ER support for Diageo India and its subsidiaries · The Senior Manager - Employee Relations is responsible for overseeing and managing workplace relationships, resolving conflicts, and ensuring adherence to company policies. They ...

  • Games24x7

    Senior Manager

    1 day ago

    Games24x7 Bengaluru, India

    Introduction · Games24x7 is India's leading and most valuable multi-gaming unicorn. We're a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India's first and largest online rummy platform, My11Ci ...

  • Publicis Sapient

    Senior Manager

    2 days ago

    Publicis Sapient Bangalore Urban, India

    We at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. · The future of business is disruptive, transformative and becoming digital to the core. ...

  • K12 Techno Services Pvt. Ltd.

    Senior Manager

    6 days ago

    K12 Techno Services Pvt. Ltd. Bengaluru, India

    Designation: Senior Manager / AVP · Location: Bangalore (Yeshwanthpur) · About Us: K12 Techno Services Pvt. Ltd. is a leading education service provider in India, offering a dynamic suite of academic support, services and solutions to schools. The education sector has extensivel ...

  • Navi

    Senior Manager

    3 days ago

    Navi Bengaluru, India

    About Navi · Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on ou ...