- Contribute and support the process of setting up goals for programs according to the strategic objectives of the GCC.
- Plan the programs and initiatives from start to completion involving deadlines, milestones.
- Ensure contracts are fulfilled and the services and products are deployed.
- Devise evaluation strategies to monitor performance and determine the need for improvements, putting in best practices.
- Drive delivery with cross functional teams, provide feedback, and resolve complex problems.
- Discover ways to enhance efficiency and productivity of procedures and people.
- Apply change, risk and resource management principles when needed.
- Develop strong and trusted relationships with the GCC Leaders through timely and accurate communications.
- Ensure program operations and activities adhere to legal guidelines and internal policies.
- Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. demand management (working closely with US counterparts), scope, cost, time, issue, risk, resource, communication, stakeholder management.
- Interface and communicate with the program team, management and stakeholders.
- Manage program work and resources to enable successful and timely completion of the project.
- Performs gate reviews and quality assurance reviews with business sponsors.
- Manage the objectives and plan by thorough risk, issue and change management across both business and technology parts of the program.
- Experience of managing large GCC programs with personal accountability for delivering to time and cost.
- Individual contributor with an experience managing multi-faceted programs ranging from Finance, Talent Acquisition, Operations and Technology
- An analytical mindset with great problem-solving abilities.
- Excellent communication skills.
- MBA / PGDM with 12+ years in managing large and complex programs.
- Experience in a GCC Setup.
- Professional service delivery experience in a multinational organization.
- Conceptual knowledge of modern enterprise technology.
- Understanding of CSAT / NPS frameworks
-
Senior Manager Immigration
6 days ago
GSK Bengaluru, India OTHERNom du site: Bengaluru Luxor North Tower · Data de publication: May 9 2024 · Job DescriptionSkills and attributes for success · Qualification · Bachelor's degree in human resource, Business Administration, travel, tourism and hospitality, Commerce, Arts, Law (Immigration) or rela ...
-
Senior Manager
2 days ago
Walmart Sourcing Bengaluru, IndiaExperience summary · Has a history of delivering value to customers within the field of expertise and demonstrate a subject matter expertise. · Accountable for evolving and driving the product vision & strategy for the product, partnering with business stakeholders to set the fu ...
-
Senior Manager
3 days ago
Oracle Bengaluru, IndiaThe Oracle Cloud Infrastructure (OCI) team can provide you the opportunity to build and operate a suite of extensive scale, integrated cloud services in a broadly distributed, multi-tenant cloud environment. OCI is committed to providing the best in cloud products that meet the n ...
-
Senior Manager
8 hours ago
AB InBev India Bengaluru, IndiaDo you want to be a part of the fascinating story of over 500 iconic brands spanning across more than 100 countries? · Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well. · AB InBev India is looking to h ...
-
Senior Manager/ Manager
3 days ago
Aster DM Healthcare Bengaluru, IndiaMHA with 10+ Years of Healthcare Experience · • Undertake the development, implementation, monitoring and reporting of the Operational plans for the dept. · • Align dept. responsibilities to meet the strategic goals and interests of the organization. · • To clearly define respons ...
-
Senior Manager
2 days ago
Swiggy Bengaluru, IndiaWay of Working: Hybrid: The employee needs to come to the office once a month. · About the Performance & Talent Management team · As an organization, our core performance philosophy is 'Sports team with a heart' where we embody the winning spirit of sports teams (winning mindset) ...
-
Senior Manager
4 days ago
Publicis Sapient Bengaluru, IndiaWe at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. · The future of business is disruptive, transformative and becoming digital to the core. ...
-
Senior Manager
4 days ago
Publicis Sapient Bangalore Urban, IndiaWe at Publicis Sapient, enable our clients to thrive in Next and to create business value through expert strategies, customer-centric experience design, and world-class product engineering. · The future of business is disruptive, transformative and becoming digital to the core. ...
-
Senior Manager
1 week ago
Navi Bengaluru, IndiaAbout Navi · Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on ou ...
-
Senior Manager- IT
6 days ago
AB InBev India Bengaluru, IndiaDo you want to be a part of the fascinating story of over 500 iconic brands spanning across more than 100 countries? · Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well. · AB InBev India is looking to ...
-
Senior Manager IT
5 days ago
AB InBev Bengaluru, IndiaDo you want to be a part of the fascinating story of over 500 iconic brands spanning across more than 100 countries? · Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well. · AB InBev India is looking to h ...
-
Senior Manager
1 week ago
DIAGEO India Bengaluru, IndiaPurpose of Position · To Own and Provide end to end ER support for Diageo India and its subsidiaries · The Senior Manager - Employee Relations is responsible for overseeing and managing workplace relationships, resolving conflicts, and ensuring adherence to company policies. They ...
-
Senior Manager
5 days ago
Navi Bengaluru, IndiaAbout Navi · Navi is one of the fastest-growing financial services companies in India providing Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navi's mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on ou ...
-
Senior Manager
1 week ago
K12 Techno Services Pvt. Ltd. Bengaluru, IndiaDesignation: Senior Manager / AVP · Location: Bangalore (Yeshwanthpur) · About Us: K12 Techno Services Pvt. Ltd. is a leading education service provider in India, offering a dynamic suite of academic support, services and solutions to schools. The education sector has extensivel ...
-
Senior Manager
1 week ago
Unacademy Bengaluru, IndiaWe are seeking a highly skilled and experienced Senior Manager to oversee content development,quality assurance , and operations within our organization. The ideal candidate will possess a comprehensive skill set, including content development expertise, quality assurance experie ...
-
Senior Manager
1 week ago
Games24x7 Bengaluru, IndiaIntroduction · Games24x7 is India's leading and most valuable multi-gaming unicorn. We're a full-stack gaming company, offering awesome game playing experiences to over 100 million players through our products - RummyCircle, India's first and largest online rummy platform, My11Ci ...
-
Senior Manager
5 days ago
Razorpay Bengaluru, IndiaRazorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started ...
-
Senior Manager
6 days ago
ANSR Bengaluru, IndiaJob Description: · ANSR is currently seeking a highly motivated individuals to join its Pre-sales Team in Bangalore · Role: Senior Manager · We are seeking a dynamic and versatile professional to join our team with a focus on building new and compelling solutions. This role offer ...
-
Senior Manager
5 days ago
Sony Pictures Networks India Bengaluru, IndiaPosition: Senior Manager - Engineering - Smart TV, Digital Business, Digital · Business Purpose: We are seeking a Sr. Engineering Manager for the Smart TV platform who will drive the technical roadmap and vision. A hands-on leader who can dive deep into solutioning the architectu ...
-
Senior Manager
1 week ago
Golden Opportunities Bengaluru, IndiaTitle - Senior Manager - Asset Finance - Bangalore · Candidate expectation and Roles & Responsibilities · `Managers should have a minimum of 10 + years of experience, asset finance, commercial loans, working capital, and other asset financing processes, Servicing & Administration ...
Senior Manager - Bengaluru, India - ANSR
Description
Job Description:
Summary:
We are looking for an experienced leader for the role of Senior Manager – Service Delivery as part of our Service Delivery team to manage a wide range of programs. You will be responsible for supporting the delivery and overall success of the GCCs. The goal is to ensure every program will be delivered successfully and add the highest possible value to the organization. The Senior Manager – Service Delivery works with ANSR leaders to help ANSR's customers achieve their long-term success.
The Service Delivery Team focuses on collaborating with customers to help execute their GCC roadmap as commitment to the business stakeholders. As a member of this team you will participate in customer meetings, interact with client Program Office, work with stakeholders & executives, be involved in joint planning sessions, present best-practices and build relationships of trust with the customer. As a Services Delivery leader, you will showcase the best of ANSR's products & services and influence the client adoption of our offerings. You will engage with internal Business Support teams, Consulting groups, Workspace organization in order to ensure complete and high-caliber service quality. Passion to drive customer success, highest quality of professional client interaction, influencing for growth and open & effective communication are key attributes of this team
Roles and Responsibilities include:
Requirements:
Preferred Experience and Skills: