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    Housekeeping Manager - Mumbai, India - FAIRMONT

    FAIRMONT
    FAIRMONT Mumbai, India

    4 days ago

    Default job background
    Full time
    Description
    Job Description
    • Ensure all departmental service standards and sequences of service are being upheld.
    • Work collaboratively with all housekeeping partners on a day-to-day basis.
    • Maintain a close relationship with the Front Office and Engineering Team.
    • Ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence if necessary.
    • Keep control of daily financial reports, updating profit and loss for each month end.
    • Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs.
    • Keep controls of purchasing system(s).
    • Observe, teach and develop team members.
    • Responsible for all union communication (if applicable).
    • Ensured all grounds are maintained to SLS standard of service and design. Train and develop team to meet standards.
    • Manage Capital Expenditure projects directed to housekeeping areas.
    • Create new initiatives to improve efficiency of guest standards and operational improvements.
    • Establish relationships with other companies in the hospitality industry.
    Qualifications

    What we're looking for...

    • Minimum of 2 years of housekeeping experience in a similar role, preferably in an upscale or luxury brand hotel.
    • Previous experience with pre-opening of a hotel is a big plus.
    • Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them.
    • Ability to work independently and to partner with others to promote an environment of teamwork.
    • Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail.
    • You want to be part of a team that works hard, supports each other and has fun along the way.
    Additional Information

    Our commitment to Diversity & Inclusion:

    We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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