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    Client Servicing Associate - Mumbai, India - NextGrowth Labs

    NextGrowth Labs
    NextGrowth Labs Mumbai, India

    1 day ago

    Default job background
    Full time
    Description
    Responsibilities
    • Responding to client inquiries and requests in a timely and accurate manner
    • Assisting clients with identifying their needs and providing solutions
    • Interacting with internal and external stakeholders to ensure successful professional relationships
    • Use tools such as App Annie, and Mobile Action to conduct keyword research and justify your selection with data
    • Collaborating with account managers & internal teams to ensure 100% timely execution of campaigns
    • Working actively to prepare & participate in the client-facing meeting
    • Creating convincing progress summaries with the help of data representation using Google Workspace
    • Using tools like Slack, Trello, G Suite, Google Play Console, Google Analytics, App Store Connect, App Annie, Mobile Action, etc.

    Requirements

    • In this role, you will be expected to possess excellent written and spoken English skills as well as a sound knowledge of MS Office. If you have superior customer interaction skills, a knack for problem-solving, and strong project and report-writing capabilities, this position could be the perfect fit for you
    • Outstanding customer service, project management, and report writing skills to help the company continue to drive exceptional results
    • Have good command over language & should be able to steer a conversation
    • Someone who is immensely confident when it comes to speaking on calls & presentations
    • Should be able to pre-plan tasks & work with multiple teams
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