-
L&M Program Manager
Found in: Talent IN A C2 - 10 hours ago
Johnson Controls International Gurgaon, Haryana, IN, IndiaJob Description: · We are seeking a skilled and dynamic Customer Experience self-driven individual to engage and enhance our Service Bank pull through funnel and conversion. The ideal candidate will have a proven track record in internal sales, implementing strategies to measure ...
-
Senior Data Engineer
Found in: Talent IN A C2 - 2 hours ago
Expedia Group Gurugram, India Full timeIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and i ...
-
IT Business Partner
Found in: Talent IN A C2 - 10 hours ago
Johnson Controls International Gurgaon, Haryana, IN, IndiaIT Business partner will act as a bridge between Enterprise IT Delivery Teams and Finance Business to translate business needs into IT Requirements for Solution Development and Delivery. This role will be responsible for understanding business pain points and documenting the AS-I ...
-
Merchandiser
Found in: Talent IN 2A C2 - 6 days ago
seeaash Gurugram, IndiaThe ideal candidate will own the entire production process. They will strategize with other internal teams to ensure operational excellence. The will also run quality assessment to ensure customer satisfaction. · As a Merchandiser, you will play a pivotal role in overseeing and m ...
-
Senior Quality Analyst
Found in: Talent IN 2A C2 - 3 days ago
ixigo Gurugram, IndiaCompany Description · Launched in 2007, ixigo is an AI-based travel app based in Gurugram, India. ixigo services Indian travellers and their travel utility, planning and booking problems using technology and artificial intelligence. Offering train, flight and bus utility & bookin ...
-
Business Analyst
Found in: Talent IN 2A C2 - 1 day ago
Bijak Gurugram, IndiaBijak is looking for a rockstar Business Analyst who can help us on our journey to be the next unicorn. You will work alongside other business analysts and report directly to the project manager. · Your main tasks will include performing detailed requirements analysis, documenti ...
-
Assistant Manager
Found in: Talent IN 2A C2 - 3 days ago
Teleperformance Gurugram, IndiaKey Responsibilities: · Demonstrate good knowledge of Data Manipulation Language (DML) in SQL to support data analysis and reporting needs effectively. · Create and optimize ETL processes using Power Query to ensure efficient data extraction, transformation, and loading. · Design ...
-
Security Engineer III
Found in: Talent IN A C2 - 2 hours ago
Expedia Group Gurugram, India Full timeIf you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and i ...
-
Manager ( Investment Research -Mutual Fund )
Found in: Talent IN 2A C2 - 6 days ago
CRISIL Limited Gurugram, IndiaCRISIL is hiring for Manager - Investment Research Mutual Fund for Gurgaon . · Functional Responsibility / Domain Related · Quantitative Research: Analysis like performance calculation, historical trends in performance across various categories of mutual fund (MF) / Analysis of S ...
-
Assistant Manager Finance Account
Found in: Talent IN 2A C2 - 5 days ago
ATI Travels Pvt Ltd Gurugram, IndiaJob Description: · Excellent knowledge of taxation, TDS , GST, ITR and books of closing. · Experience in handling Audits, financial Reports, and end-to-end accounting knowledge. · Experience in coordinating with loan provider banks and good knowledge of money lending activities. ...
-
Human Resources Intern
Found in: Talent IN 2A C2 - 3 days ago
Medanta Gurugram, IndiaLocation : Gurgaon · Position Overview: We are seeking a highly motivated Human Resources Talent Acquisition Intern to join our team. This internship offers hands-on experience in talent acquisition processes within a dynamic healthcare environment. · Key Responsibilities: · Ass ...
-
Sales Operations
Found in: Talent IN 2A C2 - 4 days ago
Nothing Gurugram, India Full timeSales operations and planning are key in devising sales automation processes and building business capabilities and enablement during the brand's scaling-up period. The role is pivotal in terms of capturing the key data metrics and industry insights in helping shape sales strateg ...
-
Academic Program Manager
Found in: Talent IN 2A C2 - 3 days ago
School of Inspired Leadership Gurgaon, IndiaSOIL Institute of Management is a leading B School based out of gurgaon that was estabished in 2008 and runs post graduate PGPM & PGDM Programs from two campuses in Gurgaon and IMT Manesar · KEY RESPONSIBILITIES · To assist in planning and designing of academic schedule · To supp ...
-
Manager - Digital Product
Found in: Talent IN 2A C2 - 5 days ago
Home Credit India Gurugram, IndiaObjective · The objective is to appoint single point of ownership of all aspects related to Value proposition and implementation of Customer Mobile Application. · Key Responsibilities · Ownership of Mobile Application as product manager i.e define product proposition/implement a ...
-
Business Analyst
Found in: Talent IN 2A C2 - 5 days ago
Spinny Gurugram, IndiaABOUT THE ROLE · You will be working with senior management and perform data driven analytics for generating business insights. Develop and maintain dashboards, reports and analyses to support fact-based · decision-making. Identify trends and recommend solutions or processes to i ...
-
Finance Manager
Found in: Talent IN 2A C2 - 5 days ago
Preferred Square Gurugram, IndiaWe are seeking a skilled Finance Manager with excellent organizational and analytical skills. The ideal candidate should possess 5-7 years of experience in finance and accounting, coupled with a strong background in taxation, procurement, vendor management, and team leadership. T ...
-
Finance Specialist
Found in: Talent IN 2A C2 - 14 hours ago
Cielo Talent Gurugram, IndiaThe Finance Specialist works with the Shared Services Finance team to ensure the timely and accurate recording and reporting of financial information for both internal and external customers globally. This role is responsible for completing customer billings, completing assigned ...
-
Senior Technology Manager
Found in: Talent IN 2A C2 - 3 days ago
Chrysalis India Gurugram, IndiaJob Description · Primary Job Responsibilities · We are looking for a Senior Manager, Technology to help build new products for Technology based Learning that meet and exceeds the expectations of our clients. This role will entail delivering the following tasks: · Working with s ...
-
Operations Manager
Found in: Talent IN 2A C2 - 2 days ago
MakeMyTrip Gurugram, IndiaAbout the Opportunity: · Role: Operations - Corporate Channel · Level: Assistant Manager/Deputy Manager · Reporting To: Director - Corporate Channel · Location: Gurugram · About the Function: · MyBiz, a corporate travel management platform by MakeMyTrip provides a customizable, r ...
-
Senior MIS Specialist
Found in: Talent IN 2A C2 - 3 days ago
GreyOrange Gurugram, IndiaSenior MIS Specialist (Human Resource Team) · Location: Gurgaon · Full-Time · As an MIS Specialist, you will work closely with all the COEs in the People Operations team and lead with your data analysis and report presentation skills, you will enable HR leads to identify and leve ...
Assistant Vice President Process Excellence - Gurugram, India - Wipro Digital Operations and Platforms
Description
DESIRED SKILLS & COMPETENCIES
1. Excellence leader with a demonstrated history of working in the outsourcing/offshoring industry.
2. Experience in managing Quality/ Process Excellence initiatives for a cluster of engagements with a size > 2000 FTEs
3. Experience in managing a team of black belts and their career pathing
4. Must have led/ driven six sigma and lean projects as a Black belt and mentored LSSBB projects as a Lead / Master black belt
5. Hands on experience in driving large transformational programs involving process reengineering, analytics, automation etc.
6. Must have worked in cross functional teams and demonstrated ability to drive change in the process.
7. Excellent oral and written communication skills and should be able to manage internal stake holders as well as customers.
8. Experience in working with the sector leaders and putting together a strategic roadmap for the transformations
9. Well versed with MS Office – Excel and PowerPoint.
10. Exposure to working in Process excellence role in third party BPOs
Exposure in driving high impact transformation projects involving technology and process re-engineering.
1. Lead consulting assignments and deliver business value to the customers through quality initiatives.
2. Lead a team of black belts in achieving the cost saving, process standardization, value creation targets for a luster
3. Support process excellence initiatives and drive improvement projects in a complex and fast paced environment.
4. Be a strategic partner for sector leader in driving transformation and customer advocate for the line of business
5. Drive benchmarking and best practices deployment across accounts.
6. Identifying process gaps & improvement opportunities to infuse efficiency and effectiveness into business processes.
7. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks.
8. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure.
9. Drive projects to improve and maintain the profitability of the process.
10. Leading and ensuring governance for Quality/ Process Excellence initiatives for Large Engagements.
11. Drive a culture of process improvement using tools like Six Sigma, Lean and Kaizen by facilitating workshops, roadshows etc
12. Drive standardization practices and ensure strict compliance in internal and client defined processes.
13. Ensure all process metrics are met.