- Analyses the diagnostic data and find the root cause of the problem in case of any issues on production application environment.
- Providing support on requests as per priority/severity created in ticketing tool as part of daily operations support.
- Consulting with the software development team, internal users, and clients to improve application performance.
- Coordinating Application code migration across environments to ensure continued and synchronized functionality.
- Actively participate in all stages of the product development process, including designing, building, and testing.
- Establishing the root causes of application errors and resolving them to the best possible approach.
- Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing.
- Should have 4+ experience on Production/Application support.
- Experience looking on AWS Fundamentals, Terraform, Change & Release Management.
- Working knowledge of basic AWS services like IAM, EC2, RDS and VPC.
- Good knowledge and experience on setting up CI/CD pipelines.
- Experience in deploying infrastructure using Terraform.
- Understanding on preparing Terraform templates.
- Coordinates, facilitates, manages and controls scheduled and approved change windows for product release and infrastructure maintenance windows.
- An exciting opportunity be a part of World's Leading FinTech Product MNC
- A range of benefits designed to help support your lifestyle and wellbeing.
- A multi-faceted job with a broad spectrum of responsibilities.
- A modern international work environment and a dedicated and innovative team.
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Senior Production Support
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Production Support
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Application Production Support
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Application Production Support
Found in: beBee S2 IN - 3 days ago
FIS Global Pune, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Associate's Degree Travel Percentage : · 0%Application Production Support - Unix/SQL/Shell Script ( Rotational shift) · Are you curious, motivated, and forwar ...
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Application Production Support
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Manager, Product Support
Found in: beBee S2 IN - 2 days ago
Workday Pune, India OTHERYour work days are brighter here. · At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us a ...
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Manager, Product Support
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Workday Pune, India OTHERYour work days are brighter here. · At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us a ...
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Product Support Specialist
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Application Production Support
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Senior Associate, Production Services Application Support Analyst
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Senior Associate, Production Services Application Support Analyst
Found in: Talent IN C2 - 2 days ago
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Product Support Representative Specialist
Found in: Talent IN C2 - 5 days ago
FIS Pune, India Experienced (relevant combo of work and education)Position Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Commerce/Business Travel Percentage : · 5 - 10%GENERAL DUTIES & RESPONSIBILITIES · • Provides in-depth product support to FIS clients by re ...
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Product Support Representative Specialist
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Product Support Specialist- L1
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Senior Product Designer
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Senior Production Manager
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Senior Product Developer
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Senior Product Owner
Found in: Talent IN C2 - 4 days ago
BNY Mellon Pune, IndiaSr. Product Owner - Payments · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of do ...
Production Support-Senior - Pune, India - FIS Global
Description
Position Type :
Full timeType Of Hire :
Experienced (relevant combo of work and education)Education Desired :
Bachelor's DegreeTravel Percentage :
0%Job Description
6+ Year –Production Support (AWS Fundamentals, Terraform, Change & Release Management) Pune Location, 24*7 Shift
About this team:
At FIS we are looking for a Product Support Representative to join the FIS Enterprise Treasury Client Experience team. The successful candidate will provide treasury and payments support to our client base.
What you will be doing:
What you bring:
What we offer you:
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