- Overall experience +6yrs (preferred)
- Hands on TL exp (on paper) – 3 to 4 yrs (as suggested, happy to look into SME experience as well subject it is on paper)
- Role – 70% hands-on and 30% management activities (this is subject to vary depending on business dynamics)
- Good Comms (written and verbal)
- MS office knowledge (especially excel)
- Proactive thinking
- Highly flexible
- Performance & KPI management – Succession Plans, PIPs etc
- Fast Paced Hands-on recruitment (key)
- Well versed with UK geography (preferred) however we are flexible with other geographies (US) etc
- Minimum 14 subs a week to onshore resource manager of which 10+ subs to end client
- Minimum GP of £3K+ per month
- Above is subject to change given business ask
- Daily and weekly MI reporting on team performance
- Daily / Weekly meetings with team & onshore resource managers (multiple stakeholders)
- Performance management of c12 FTE's (Team size). Driving minimum 20 subs per week per person to onshore resource manager of which 14+ to end client. Ensuring minimum 120 calls with talk time of 2+ hours per person
- Monthly 1-1s (documented)
- Ensuring recruitment process is thoroughly followed by the team (conduct process wellness checks)
- Work in conjunction with offshore SDM to exceed expectations of onshore team (client)
- Dual reporting SDM (offshore) & Resource Manager (onshore)
- Staff augmentation, control is majorly with onshore(client) however driving Sopra Steria values & initiatives is equally important
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Staffing Manager-Assistant Manager - Noida, India - Sopra Steria
Description
Below is the expectation from the TL role
Competencies (Soft & Technical skills)
Hands-on – Individual
Management activities – Team
Good to Know