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    IT Business Analyst - Bengaluru, India - Sam manpower services & Career LLP

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    Description

    Overview :

    • The IT Business Analyst (Veeva Vault) plays a crucial role in bridging the gap between the IT and business functions within the organization.
    • They are responsible for understanding the business needs, identifying solutions, and facilitating the implementation of IT systems, particularly Veeva Vault, to improve business processes and outcomes.
    • This role is instrumental in driving efficiency, productivity, and strategic alignment through technology solutions.

    Key Responsibilities :

    • Collaborate with stakeholders to understand business requirements and translate them into IT solutions, with a focus on Veeva Vault.
    • Conduct data analysis to identify trends, patterns, and insights that contribute to informed decisionmaking.
    • Facilitate requirements gathering workshops and document functional and nonfunctional requirements.
    • Participate in the design and configuration of Veeva Vault solutions, ensuring alignment with business needs.
    • Create and maintain documentation, such as user stories, process flows, and acceptance criteria.
    • Support IT project management activities, including resource planning, risk management, and change control.
    • Conduct system testing and coordinate user acceptance testing to ensure quality and usability.
    • Provide enduser training and support during Veeva Vault implementation and postimplementation phases.
    • Collaborate with crossfunctional teams to ensure seamless integration of Veeva Vault with other IT systems.
    • Identify opportunities for continuous improvement and optimization of Veeva Vault functionality.

    Required Qualifications :

    • Min 5 yrs work exp.
    • Strong technical understanding of the Veeva Vault.
    • Hands on experience with Veeva configurations with a focus on QMS.
    • Expected to independently lead & manage business stakeholders & work on design/configurations, POCs, testing & data loads.
    • Lead impact assessment of Veeva product release with business & Testing team.
    • Collaborate with the business counterparts to drive the monthly BAU releases.
    • Independently extend support & fix critical end user issues.
    Support the existing L2 team to address priority user issues.


    Skills :
    Business analysis, Veeva,vault.

    )


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