- To contribute to the achievement of HCL goals by supporting the objectives and goals of the Business Change team
- To work with existing and new clients to demonstrate expertise and promote HCL to a high standard.
- To produce high quality documentation meeting company standards for issuing to and approval by internal and external stakeholders
- To ensure all recommendations and solutions are designed with operational needs in mind balanced against initial and ongoing costs, compliant outcomes and client expectations.
- To work with the BS&S team to support systems development and ensure UAT testing plans/execution are approved in line with business expectations.
- To manage and aid transition to service delivery ensuring that all documentation, procedures and knowledge transfer to stakeholders are approved and completed before release of new items.
- To supply appropriate management information as and when required
- To undertake an initial analysis of items received to demonstrate an understanding of the requirements, working with operations, to ensure a choice of solutions can be presented.
- To produce an impact assessment for approval by internal / external stakeholders
- To ensure all documentation (E.g. Impact Assessment / Business requirement specification) is delivered to a high standard and is approved by all internal and external counterparts.
- Following the initial approval of costs, work with key stakeholders to produce detailed project documentation identifying key requirements and responsibilities to deliver the required outcome.
- Where appropriate, work with systems analysts to assist with the understanding of required changes.
- Where appropriate, work with internal and external stakeholders to ensure policyholder documentation is issued to the expected standards.
- To assist the test team with regards to creating and approving a required test plan
- To provide operational sign off, prior to systems release, through the final approval of any UAT evidence and to undertake operational verification of the enhancements following release.
- To engage with operational stakeholders, ensuring employees have an appropriate understanding of the item being delivered through Business Change
- To manage, and own the integration of, items into BAU and to identify / evaluate further opportunities for operational change as part of continuous improvement.
- Maintain high levels of productivity and quality, whilst supporting colleagues and stakeholders
- Ensure all regular events, including audit activities and actions, are completed / escalated.
- To adhere to local and corporate governance and controls ensuring business operating systems and procedures are utilised / updated as necessary.
- To adhere to all HCL policies and procedures
- To comply with industry and regulatory requirements
- Application of OpEX principles / focus on customer outcomes
- Promote good standards of professional working including verbal and written communication within a service delivery environment.
- Support the achievement of the Business Change team "terms of reference" and "performance standards" by undertaking activities relevant to the needs of the business.
- Graduation in any stream
- MBA
- CFA Certification from CII, UK
- CBAP certification (from International Institute of Business Analysis, US)
- Awareness of Financial Services regulatory boundaries
- MS Office experience
- Operate within a workflow management environment.
- Excellent communication skills – verbal and written.
- Understanding of SQL
- Understanding of core insurance applications
- Workforce planning knowledge
- Understanding of Operational Processes and procedures
- At least 30 months of experience as Life & Pensions Business Analyst, or, at least 60 months of experience in Life & Pensions operations
- Proven track record of delivering to a high standard in an operational environment.
- Proven track record in the ability to influence and achieve results.
- Experience of managing process and/or cultural change
- At least 2 years of experience of working in the UK Life and Pensions area.
- Experience of working within a business process outsourcing environment
- Strategic Commercial Awareness
- Change & Innovation
- The need to work in a regulatory environment.
- Delivering Excellence
- Team player
- Inspirational Leader
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Business Analyst - Chennai, India - HCLTech
Description
Job details
Job Title: Business Analyst
Designation: Senior/Lead Analyst
Location: Chennai – Navalur
Purpose of the role
Key tasks and responsibilities
Person Specification
Education/Qualifications/Training
Specific Job Skills
Experience
Core Competencies (HCL Standards)
Interested Candidates can share their resume at
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