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    Inside Sales - Bengaluru, India - Jobs Territory

    Jobs Territory
    Jobs Territory Bengaluru, India

    1 week ago

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    Description
    As an Inside Sales Associate B2C yourprimary responsibilities will revolve around effectively handlinginbound inquiries and leveraging various communication channels forsales conversion


    KeyResponsibilities:
    Inbound Calls:
    Handle incoming calls from prospective customers providing productinformation addressing inquiries and guiding them through the salesprocess


    TechGenerated Inquiries:

    Manageinquiries generated through our website chatbots and othertechbased systems. Respond promptly and assist potential customersin their decisionmaking process.


    WhatsApp APICalls:

    Utilize WhatsApp API for sales inquiriesensuring timely and informative responses


    ProductKnowledge:

    Develop a deep understanding of ourproducts/services and stay updated on any new offerings orchanges


    Sales Conversion:

    Engage withcustomers effectively identifying their needs and offering tailoredsolutions to convert inquiries into sales


    CustomerRelationship:

    Build rapport with customers fosteringlongterm relationships and customer loyalty


    SalesReporting:

    Maintain accurate records of inboundinquiries responses and conversions through CRM tools. Provideregular reports on performance and trends.


    B2B Trip / PackageCuration:

    Curate a package for B2B clients ensuringwe meet their requirements and close a deal


    Qualifications:

    1. Bachelor sdegree.2. 12 years of inbound salesexperience with a proven track record of successfulconversions.3. Customercentric mindset witha passion for delivering exceptionalservice.4. Proficiency in handlinginbound/outbound calls and using communication tools like WhatsAppAPI.5. Strong communication andinterpersonal skills.6. Techsavvy andadaptable to new communication platforms andtechnologies.7. Proficiency in MicrosoftOffice CRM and sales software programs.


    Benefits:

    1. Opportunity to work with enthusiasticentrepreneurs and outdoor enthusiasts.2. Asteep learning curve in a dynamic and excitingindustry.

    b2c,b2ccustomer management,inbound lead generation,crm,salesconversion,inside sales,b2b
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