Jobs
>
Mumbai

    Manager / Senior Manager - CS - Consumer Insights - mumbai, India - NielsenIQ

    NielsenIQ
    NielsenIQ mumbai, India

    2 weeks ago

    NielsenIQ background
    Full time
    Description

    Job Description

    NIQ GFK is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods, Tech & Durables manufacturers and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary data with other data sources to help clients around the world understand what's happening now, what's happening next, and how to best act on this knowledge. We like to be in the middle of the action. That's why you can find us at work in over 90 countries, covering more than 90% of the world's population. For more information, visit .

    NIQ GFK is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

    Customer Success TEAMS

    NIQ GFK CMI's Customer Success Team team is focused on delivering world class insights and reports to the clients and striving for very high level of Customer Satisfaction and advocacy.

    Customer Success is NIQ GFK's key department which is instrumental for the company's success.

    Role purpose:

    So where do you fit here?

    A successful candidate for this role will be someone who can establish strong relationships with both our clients and our colleagues. You will quickly become a trusted partner, working with many of our clients' teams, including marketing, sales, category, and many more.

    You will be expected to understand our clients' needs and then create and present solutions that help achieve their strategic and tactical goals.

    If telling stories through data excites you but you're uncertain whether you have the data knowledge: get in touch. We have an excellent training program, ensuring you understand all our products and how we create analyses.

    You will be leading a team of minimum 5 research analysts and be responsible for their development and coaching.

    In your role, you would:

  • Lead a team of min. 5 analysts to deliver consistent and high-quality actionable insight
  • Build and maintain strong relationships with senior client stakeholders
  • Coach, develop and inspire team to develop careers and drive innovative approaches to client briefs
  • Manage internal stakeholders and projects to ensure the client's requirements are translated into delivering the very best NIQ-GFK CMI can offer.
  • Proactively share and exchange best practice and industry knowledge across NIQ-GFK internal teams
  • Be responsible for delivering analytics & insights services and conducting tactical client training for Guided Analytics & NIQ GFK CMI products and solutions such as Brand Health, segmentation, Usage & Attitudes, Customer Experience, Shopper and Qualitative research.
  • Entrusted to deliver flawless research and analytics to our clients.
  • Be responsible for identifying opportunities through day-to-day engagements with our clients, handing off opportunities to Account Development to pursue
  • Have a strong working knowledge of the client business priorities and the role we can play in supporting these goals
  • Be a confident and capable crafter of compelling insights, deliver clear and actionable recommendations to our clients helping them grow their business.

    • Throughout your tenure, you will develop the following competencies:

  • Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.
  • Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers' messages
  • Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions.
  • Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
  • Composure and resilience: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
  • Organizational Savvy: Gather and accurately assess information related to the organization's formal and informal communication channels and power relationships
  • Business Acumen: Makes sound business decisions based on a strong understanding of the company's business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.

    • About you

    You are a high-performing individual thriving in ensuring high client centricity & customer satisfaction. You know how to take care of client requirements & develop long-lasting client relationships. Awareness of the market landscape, our CMI products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow.

    Qualifications

  • Graduate or Post Graduate with atleast 5+ years of experience in data analytics and delivery
  • Ideally a first experience in a related industry but not essential
  • Customer Centric mindset
  • Awareness of data analytics industry, business model, products, services and solutions like Brand Health, Segmentation, Usage & Attitude, Customer Experience & Shopper solutions etc.
  • Awareness of market trends and its interdependencies impacting customers
  • (xxx) Each market to expand and adapt according to the market, account, technical needs, language, knowledge of specific systems, etc.
  • Excellent time management and prioritization skills with a proven track record of delivering projects on time
  • Problem solving and solutions orientated
  • Engaging presenter
  • Good at building relationships, internally and with clients
  • Strong verbal and written communication skills
  • Experience of working in an analytical environment
  • Coaching or managerial experience
  • A positive and creative approach to problem solving
  • Excellent presentation skills
  • Capable of leveraging tools such as Microsoft excel and PowerPoint

    • Additional Information

    This person, if hired in India, will be based remotely, but actively engaged with the study (all aspects, operational, execution, analysis and client presentations).

    About NIQ

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View.

  • Pilgrim

    Consumer Insights

    1 week ago

    Pilgrim Mumbai, India

    **Greetings from Pilgrim,** · **We are looking for Consumer Insights - Qualitiative,** · **5 days working (Alternate Saturdays WFH),** · **Location - Mumbai (Andheri East, Chakala).** · **Role & Responsibilities**: · - Conduct in-house primary research and desk research. · - Cond ...

  • Traya Health

    Consumer Insights

    1 week ago

    Traya Health Mumbai, India

    **Job Role: Consumer Insights & Data Analytics** · **Experience: 2-4 years** · **Job Description**: · - Sole Owner of the website - Strategize, Plan, Execute, Measure multiple experiments across the website · - Build and maintain complex Business Intelligence models to analyze st ...

  • prometheus consultings

    Consumer Insights

    2 weeks ago

    prometheus consultings Mumbai, Maharashtra, India

    **we are hiring for the one of the biggest manufacturing organization in India** · **Essential requirements** · - Experience required 4 to 8 years. · - Qualification required any Graduation or Masters in the relevant field of study. · - Lead syndicated, quantitative and qualitati ...

  • Vodafone Idea

    Agm-consumer Insights

    2 weeks ago

    Vodafone Idea Mumbai, India

    Job Req ID: Location: Mumbai, IN- Function: Marketing/Digital- About: · - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G pla ...

  • SUGAR Cosmetics

    Consumer Insights Executive

    3 weeks ago

    SUGAR Cosmetics Mumbai, India

    **ROLE: Consumer Insights Executive** · **Responsibilities**: · - Interpret data, analyze results using statistical techniques and provide ongoing reports · - Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical e ...

  • Cloudare Technologies Private Limited

    Market Research Executive-consumer Insight

    3 weeks ago

    Cloudare Technologies Private Limited Mumbai, India

    **Responsibilities**: · - Analyze brand positioning and consumer insights · - Translate brand elements into plans and go-to-market strategies · - Develop creative materials, templates and collaterals. · - Scan external and internal environment, draft marketing plan for allocated ...

  • Trayaa Health

    Consumer Insight

    1 week ago

    Trayaa Health Mumbai, India

    **Responsibilities**: · - Sole Owner of the website - Strategize, Plan, Execute, Measure multiple experiments across the website · - Build and maintain complex Business Intelligence models to analyze strategic initiatives, including new business lines/markets/products · - Assist ...

  • NetSysCon Consulting

    Senior Manager Consumer Insights

    1 week ago

    NetSysCon Consulting Mumbai, India

    We are looking for a Manager Consumer Insights for a Series A Funded D2C Wellness Brand. · Job Profile: · Deep dive to understand human truth, personas, consumer behaviors, fears, frustration, desires, needs & wants that drives buying decisions of healthcare product & services · ...

  • Axis My India

    Senior Manager Consumer Insights

    1 week ago

    Axis My India Mumbai, India Full time

    Key Responsibilities: · Lead research projects from start to finish including Proposal Design (Objective, Research design, Sample Design, costing), Project Launch, Questionnaire design, Presentation preparation and sharing insights with clients · Collaborate with clients to devel ...

  • Axis My India

    Senior Manager Consumer Insights

    2 weeks ago

    Axis My India Mumbai, India

    Key Responsibilities: · Lead research projects from start to finish including Proposal Design (Objective, Research design, Sample Design, costing), Project Launch, Questionnaire design, Presentation preparation and sharing insights with clientsCollaborate with clients to develop ...

  • International Flavors & Fragrances

    Human and Consumer Insight Associate Manager

    2 weeks ago

    International Flavors & Fragrances mumbai, India

    Req ID: · Job Description · Are you passionate about building relationships and programs that help drive growth for industry leading Consumer Products customers? Would you love to work for a company that is transforming the everyday? Does it excite you to represent the voice ...

  • Jigsaw Brand Consultants

    Qualitative Consumer Research Manager, Insights

    3 weeks ago

    Jigsaw Brand Consultants Mumbai, India

    · Job Title: Manager, Insights & Strategy · Location: Jigsaw Brand Consultants [Mumbai] · Reports To: [Insights Director] · Job Overview: · As a Research Manager, you will play a pivotal role in managing and executing consumer qualitative research projects from inception to comp ...

  • Jigsaw Brand Consultants

    Qualitative Consumer Research Manager, Insights

    3 weeks ago

    Jigsaw Brand Consultants mumbai, India

    Job Title: Manager, Insights & StrategyLocation: Jigsaw Brand Consultants (Mumbai)Reports To: (Insights Director) · Job Overview:As a Research Manager, you will play a pivotal role in managing and executing consumer qualitative research projects from inception to completion. With ...

  • Tata Consumer Products

    Senior Manager- Consumer Insights, Packaged Foods

    2 weeks ago

    Tata Consumer Products mumbai, India

    Key Deliverables in this role · Financial Outcomes · Insights on Business Performance: · Manage reporting and insighting of Nielsen RMS, Kantar World Panel and Brand Health Monitor · Manage business specific analyses to provide fact-based inputs for business decisions, includ ...

  • NetSysCon Consulting

    Senior Manager Consumer Insights

    1 week ago

    NetSysCon Consulting Mumbai, India

    We are looking for a Manager Consumer Insights for a Series A Funded D2C Wellness Brand. · Job Profile:Deep dive to understand human truth, personas, consumer behaviors, fears, frustration, desires, needs & wants that drives buying decisions of healthcare product & servicesLead q ...

  • Thinking Hats Consumer Insights LLP

    Research Executive

    4 weeks ago

    Thinking Hats Consumer Insights LLP Mumbai, India

    An individual with M.B.A or PGDBM, with 1 to 2 years of research experience or have worked on research projects independently. Enthusiastic, fluent in English with excellent report writing skills as well as presentation skills. Enjoys interacting with people on different topics a ...

  • Jigsaw Brand Consultants

    Qualitative Consumer Research Manager, Insights

    3 weeks ago

    Jigsaw Brand Consultants mumbai, India

    Job Title: Manager, Insights & Strategy · Location: Jigsaw Brand Consultants (Mumbai) · Reports To: (Insights Director) · Job Overview: · As a Research Manager, you will play a pivotal role in managing and executing consumer qualitative research projects from inception to c ...

  • International Flavors & Fragrances India Ltd

    Human and Consumer Insight Associate Manager

    1 month ago

    International Flavors & Fragrances India Ltd Mumbai, India Full time

    Apply for Human And Consumer Insight Associate Manager, Career Progress Consultants in Mumbai for Year of Experience on ...

  • Paradise Placement Consultancy

    Senior Research Analyst – Consumer Insights

    2 weeks ago

    Paradise Placement Consultancy mumbai, India

    Job Description: · We have an urgent opening for the position of Senior Research Analyst – Consumer Insights for Insights and the Digital Data Analytics industry. · Job Description: · Provide end-to-end analytical support for the given business lines · Gather & share insi ...

  • IFF Family of Companies

    Human and Consumer Insight Associate Manager

    1 month ago

    IFF Family of Companies Mumbai, India

    Req ID: 498718 · Job Description · Are you passionate about building relationships and programs that help drive growth for industry leading Consumer Products customers? Would you love to work for a company that is transforming the everyday? Does it excite you to represent the voi ...