- Location: Bangalore, India
- Work Arrangement: Hybrid
- Shift Timing: Regular India working hours
- Industry: IT and Technology
- Language: English Only
- Lead a high performing team to provide high quality services focused on exceeding the expectations of clients
- Set clear performance standards and goals for the team. Assess progress against goals and performance standards, proactively address gaps
- Provide leadership and coaching to direct reports
- Establish regular communications with direct reports through 1-1 meetings, team meetings with established agendas or other regular touch points. Provide in the moment feedback.
- Complete performance management processes, including providing feedback and proactively addressing gaps
- Provide leadership to the team by earning trust, motivating and inspiring great performance while fostering a positive inclusive environment that encourages collaboration and learning
- Showcase an extremely high level of understanding and becomes fully engrained in the client organization including building strong relationships with key stakeholders, organizational structure
- Partner with internal Cielo teams and client leaders to ensure successful implementation of new clients
- Develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others
- Directly works with Recruiters and hiring leaders to foster relationships and build trust
- Manage programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals
- Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies
- Participate in client meetings, sharing updates and data. Discuss gaps in service delivery with proactive plans to address and remediate
- Support recruitment process needs of clients
- Leverage shared delivery resources effectively
- Maximize the use of Cielo resources to meet goals
- Responsible for Cielo-specific metric reports and P&L management
- Drive standardization, continuous improvement and consistency of processes and procedures
- Effectively work as part of the Cielo Client Services Management team to share best practices and drive organizational initiatives
- Additional duties as assigned
- Prior experience in a results-oriented TA role in talent acquisition or human resources
- Experience coaching peers or managing a team of 10+ direct reports.
- Exposure and knowledge of various recruitment technologies, including Applicant Tracking Systems (ATS) and social media tools
- Strong proficiency in Microsoft Office Suite
- Bachelor's degree in business, management, human resources, or related field, preferred
-
Managed Services
3 days ago
LinkCxO Global Bengaluru, IndiaCompany Name · - Confidential · - Location · - Bengaluru, Karnataka, India · - Job Type · - Full Time · Experience · - Min · - 20 years- Max · - 24 years- Posted on · - Nov 28, 2023 · - Function · - Accounting and Finance · Industry · - Professional Services · Education · - Minim ...
-
KPMG Bengaluru, IndiaExpected good analytical skills on various reports · Laising with internal stake holders, business teams in timely manner to complete job allocated · Work under tight deadlines, within timelines as per client and internal requirements · Understand firm process, policies, and SOP ...
-
KPMG Bengaluru, Karnataka, India**About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...
-
Managed Services Service Desk Coordinator
1 week ago
NTT Ltd. Bengaluru, IndiaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Hewlett Packard Bengaluru, Karnataka, India**_ Responsibilities: _** · **_Opportunity Analysis_** · - Engages client's IT and business staff and management. · - Identifies client's business and technical requirements. · - Understands which offerings best address customer needs. · - Identifies probable competition, evaluat ...
-
Global Managed Services
1 week ago
EY Bengaluru, Karnataka, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Managed Services Intern
4 days ago
Sprinklr Bengaluru, IndiaSprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Head ...
-
NTT Bengaluru, Karnataka, IndiaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
-
Managed Services Cis Architect
4 days ago
CloudBc Labs Bengaluru, India**Role**: · As a Managed Services Cloud Infrastructure Security Architect at Trianz, you will be instrumental in designing and delivering secure cloud solutions that empower clients to optimize their cloud infrastructure while ensuring robust security measures. Your expertise wil ...
-
Ct Campus Managed Services
1 week ago
EY Bengaluru, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Managed Services Employee Vetting
1 week ago
KPMG Bengaluru, India**Job Role & Responsibilities** · - Perform on business specific KPIs of productivity and quality targets · - Maintain trackers and master logs on real time basis · - Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-d ...
-
Executive- Managed Compliance Services
4 days ago
Ricago Bengaluru, IndiaResponsible for handling operational works related to compliances · - Location Bangalore · - Expreience 2-3 years · - Qualification BCom, BSc, MBA HR/Finance may be preferred · **RESPONSIBILITIES**: · **About ricago** · RICAGO is a technology platform in Governance, Risk & Compli ...
-
EY Bengaluru, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Client Technology: SAP Managed Services
1 day ago
EY Bengaluru, Karnataka, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Client Technology: SAP Managed Services
1 week ago
EY Bengaluru, Karnataka, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
EY Bengaluru, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Client Technology: SAP Managed Services
1 week ago
EY Bengaluru, Karnataka, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
-
Delivery Risk Assurance/ Managed Services
6 days ago
Hewlett Packard Bengaluru, Karnataka, IndiaDelivery Risk Assurance · - Participate in Customer discussions along with Pursuit for better understanding of Customer business outcomes / goals. · - Analyzes the opportunity requirements to identify weaknesses (pain areas) and recommend fit for purpose delivery solutions, such ...
-
Managed Services Third Party Due Diligence
6 days ago
KPMG Bengaluru, IndiaManaged Services Third Party Due Diligence · KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of lo ...
-
EY Bengaluru, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
Client Services Manager - Bengaluru, India - Cielo Talent
Description
Company Description
Are you ready to accelerate your career? Join Cielo as a Client Services Manager A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your success
Cielo is a brand that reflects our big idea – that talent is rising – and with it our opportunity to rise above. We create careers for ambitious people by moving beyond traditional assumptions of what it means to work in talent acquisition.
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner. The industry has verified Cielo's reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual leadership position on the HRO Today RPO Baker's Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall.
Cielo is an equal opportunity employer and will not discriminate against any applicant for employment because of race, color, religion, sex, national origin, disability, age, genetic information, or any other status protected by state or local law for an individual who falls within the jurisdiction of such law. Applicants who require an accommodation throughout the application and interview process should request this in advance by contacting Cielo Talent Acquisition at
Job Description
The Client Services Manager (CSM) is responsible for leading a team of recruiters to deliver a best in class service to clients across one or more client accounts, building trust and strong relationships with key client contacts to achieve the talent acquisition partnership goals.
Duties and Responsibilities:
Team Management
Client Management
Cielo Operational Excellence
Qualifications
Experience:
Exposure:
Education: