Jobs

    Support Engineer - india, India - ALIQAN Technologies

    ALIQAN Technologies
    ALIQAN Technologies india, India

    6 days ago

    Default job background
    permanent Technology / Internet
    Description

    Position Responsibilities:
    Provide customer support based on service level agreements (SLAs) including hardware, software, and firmware

    • Perform service management and change control
    • Manage SaaS service including Trilliant applications, access, and control.
    • Works with the customer on deploying patches/upgrades to their production environment
    • Works with engineering teams to resolve customer issues that have not been solved through problem replication or known solutions.
    • Track and report metrics on customers' SLAs and expenses
    • Host meetings with internal teams as required to keep all stakeholders informed of highprofile / impact customer issues as recorded in the issue management system
    • Manage and progress all issues recorded in issue management system.
    • Daily reviews and updates of Trilliant's issue management system

    Position Requirements:
    Experience in Customer Support for Production Systems

    • Experience in AWS deployment, management, and maintenance
    • Experience with virtual machine and server management
    • Experience with Operating Systems such as Unix/Linux/CentOS and Microsoft Server
    • Ability to establish and maintain effective working relationships with management, coworkers, staff at all levels, customers, and outside contacts of diverse backgrounds while representing Trilliant
    • Experience in utilities and Advanced Electrical Metering (Smart Meters)
    • Use of SQL quarries against a database such as Oracle, MySQL, or MSSQL with manipulation of CSV files
    • Experience with protocols such as SSH, Telnet, FTP, TCP/IP, DHCP, NTP, and Remote connection software
    • Proficiency in Microsoft Office Tools such as Word, Excel, Visio, and Outlook
    • Knowledge of Docker, Kubernetes, and other deployment tools is a plus
    • Able and willing to work a flexible schedule and/or overtime as needed to meet required College degree in computer sciences, computer networking, or related field.
    • Related work and or military experience will also be considered
    • Certifications in the computer field are highly desired (ie AWS CCNA, MCSE, MCP)
    )
  • Skills Provision Ltd

    Support Engineer

    6 days ago

    Skills Provision Ltd india, India

    Job Description · This is a remote position. · Skills Provision is actively searching for a Support Engineer. · The employing business is a growing AI entity that creates deep learning solutions for organisations globally. · In this hybrid role, the successful applicant will wo ...

  • Flintex Consulting Pte Ltd

    IT Support Engineer

    6 days ago

    Flintex Consulting Pte Ltd india, India

    Job Description · JOB SUMMARY: · You will be stationed at Client's premises and provide support for the client's IT administration and related support for users. · RESPONSIBILITIES: · 1. Support on-site and remote end-users to resolve IT-related issues. (hardware/software/netw ...

  • Fineos Corporation

    Support Engineer

    6 days ago

    Fineos Corporation india, India

    Summary · The Customer Support Engineer is responsible for ensuring designated FINEOS customers operate with minimal disruption, and problems are resolved quickly with root cause analysis and fixes being provided where appropriate to meet the agreed Service Level Agreements (SLA ...

  • SailPoint

    Support Engineer

    6 days ago

    SailPoint india, India

    This position (part of our Customer Support Team) is responsible for working directly with SailPoint field personnel and customers to identify, troubleshoot, and resolve technical problems directly or in conjunction with our engineering teams. · To be located in Pune, India · R ...

  • Black Pearl Consult

    IT Support Engineer

    1 day ago

    Black Pearl Consult india, India

    Job Description · We are seeking a dedicated and skilled IT Support Engineer to join our client's team. The ideal candidate will provide technical support and assistance to ensure the efficient operation of IT systems and services. This role involves troubleshooting hardware an ...

  • Atech

    It Support Engineer

    5 days ago

    Atech Metros/anywhere In India/multiple Locations Full time

    Role : IT Support Engineer Open for Multiple locations in India Job description : Primary Responsibilities :- Handle daily technical support activities on desktop support, data network and server management.- LANs, WANs, network segments, Internet, and intranet systems.- Network ...

  • PeoplePartners Inc

    Support Engineer

    1 week ago

    PeoplePartners Inc india, India

    Job Description · Location: Work onsite in Eastwood, Quezon City · Work Schedule: Fixed Dayshift Schedule · About the Company: · Join the dynamic team at Trinoor, a global leader in innovative software solutions for the nuclear power industry and the pioneers behind a revolutio ...

  • TrusTrace

    Support Engineer

    6 days ago

    TrusTrace india, India

    Our mission is to empower companies with the data to know, prove and improve the impact of their value chains. Why is this important to us? Because we envision a future where all value chains are traceable, circular and fair. · Years of Experience: 2 to 3 years · Work Location: ...

  • Klasic Recruitment Services

    Support Engineer

    6 days ago

    Klasic Recruitment Services india, India

    Monitor and resolve issues for Tier 1 applications · Adhere to application monitoring and maintenance SLAs · Resolving Level 2 application support tickets by coordination with Application teams or by following through steps given in the knowledge database · Documentation of ti ...

  • Excis Compliance ltd

    Senior MAC Support Engineer

    1 day ago

    Excis Compliance ltd india, India

    Job Description · Ben je op zoek naar een leuke uitdaging, plezier op het werk, werken bij een van de beste bedrijven uit Nederland ? Excis compliance Nederlands BV is een globaal ICT bedrijf met vestingen in meer dan 100 landen, het is een bedrijf waar de werknemers centraal st ...

  • SHETHINK

    Support Data Engineer

    1 week ago

    SHETHINK India

    Support Data Engineer · Experience - 5+years · Responsibilities · This position is for an individual contributor who has the responsibility of comprehending and · supporting product features from beginning to end. The role includes understanding data · elements, UI components, a ...

  • SourceBae

    Support Data Engineer

    6 days ago

    SourceBae india, India

    Support Data Engineer · Exp-5 yrs · Time : PM IST · Responsibilities · This position is for an individual contributor who has the responsibility of comprehending and · supporting product features from beginning to end. The role includes understanding data · elements, UI com ...

  • HERE Technologies

    Technical Support Engineer

    2 days ago

    HERE Technologies India

    Technical Support serves as a global organization, offering extensive expertise in HERE products and services. Our role involves aiding in technical sales and collaborating closely with Product, Development, and Operations teams to address customer issues and enhance the function ...

  • Movegistics

    Application Support Engineer

    3 weeks ago

    Movegistics India

    Company Description · Movegistics, a division of Netensity, is a cloud-based software automation platform designed for the moving industry. We aim to help moving companies achieve amazing results quickly by utilizing our Movegistics CRM platform, the only complete, cloud-based CR ...

  • CareerXperts Consulting

    Technical Support Engineer

    3 weeks ago

    CareerXperts Consulting India

    We are searching for a customer-focused and technically skilled Technical Support Engineer to join our growing team. You will be the first line of defense for our customers, providing exceptional technical support and troubleshooting solutions to their problems. · Responsibilitie ...

  • Parmar Staffing Ltd

    Application Support Engineer

    3 days ago

    Parmar Staffing Ltd india, India

    Job Description · This is a remote position. · Application Support Engineer - SAAS - Remote · We are hiring for a fully remote Application Support Engineer to work with a SAAS business based in the UK. · The role will be supporting users of the SAAS product. · You will have at ...

  • TechKnowledgeHub

    Desktop Support Engineer

    3 weeks ago

    TechKnowledgeHub India

    About TechKnowledgeHub · is a non-profit organization dedicated to empowering individuals and communities through technological education and resources. We provide a platform for learners of all skill levels to access comprehensive tutorials, guides, and support on a wide range o ...

  • Ats India

    Desktop Support Engineer

    5 days ago

    Ats India Anywhere In India/multiple Locations Full time

    Role : Desktop Support Engineer Industry Type : IT Employment Type : Full Time Role Category : Permanent Department : Engineering Job Description :- Skilled in desk side support and PC break/fix including administration of Windows O/S and Basic skills on desk side support for sma ...

  • Swift Strategic Solutions Inc

    ADF Support Engineer

    5 days ago

    Swift Strategic Solutions Inc india, India

    A technology services client of ours is looking for multiple ADF Support Engineer to join them on a Full Time basis. Here are more details about the role. · Role: Azure Data factory-Support Engineer · Key Skills: ADF, Azure Cloud Services, Azure Synapse, ADLS, Azure SQL, Blob ...

  • Gethyr

    Technical Support Engineer

    6 days ago

    Gethyr india, India

    A Technical Support Engineer serves as an expert for our product, VWO, and associated web technologies. · This is a high-profile customer-facing technical role to find solutions to issues faced by customers with our products and help them work through technical difficulties. · Th ...