- Bachelor's degree in Marketing, Business Administration, or a related field.
- 1 to 3 years of experience in CRM or a similar role.
- Strong understanding of CRM principles, strategies, and best practices.
- Excellent analytical and problem-solving skills, with the ability to interpret and leverage customer data.
- Proficient in CRM software and tools, with experience in managing and maintaining CRM databases.
- Knowledge of customer segmentation and targeting techniques.
- Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with both internal and external stakeholders.
- Strong organizational and time management skills, with the ability to prioritize and multitask in a fast-paced environment.
- Ability to work independently and as part of a team, with a proactive and results-oriented mindset.
- Attention to detail and a commitment to delivering high-quality work.
- Develop and implement CRM strategies to drive customer acquisition, retention, and loyalty.
- Manage and analyze customer data to identify patterns and trends, and utilize this information to improve customer service and satisfaction.
- Collaborate with cross-functional teams to ensure effective implementation and execution of CRM initiatives.
- Design and manage customer segmentation and targeting strategies.
- Monitor and report on CRM performance metrics to track effectiveness and make data-driven recommendations for improvement.
- Stay up-to-date with industry trends and best practices in CRM to identify opportunities for innovation and optimization.
- Manage and maintain the CRM database, ensuring data accuracy and integrity.
- Provide training and support to internal teams on CRM tools and processes.
- Collaborate with the marketing team to develop personalized and targeted marketing campaigns based on customer insights.
- Assist in resolving customer complaints and escalations, ensuring a high level of customer satisfaction.
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crm
20 hours ago
Capital Setu Noida, IndiaResponsibilities: Data Entry II Customer Satisfaction II Sales II Cold Calling - Maintaining And Updating CRM With Relevant Data And Documentation - Answering Inbound/Outbound Customer Calls, As Per Requirement - Handling Customer Inquiries, Clarifying Information To Achieve Cust ...
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crm
20 hours ago
N D CHAIR PARTS SOLUTIONS PVT LTD Bahadurgarh, IndiaQualifications: Graduate · Job Description: · - Work on orders given by customers. · - Coordination for dispatch with Internal production team · - Maintaining client worksheets. · - Building relationship with clients. · - Coordinating with the sales department as and when require ...
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crm
23 hours ago
KK SERVICES New Delhi, IndiaMonitor relationships with existing customers through CRM systems · Ensure the CRM system provides an effective sales funnel · Develop and implement marketing techniques that will drive new customers · Set specific marketing strategies to retain customers · Plan and manage multi- ...
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crm
3 days ago
Naukripay Ghaziabad, Indiacustomer relationshipmanagement (CRM) specialist manages the technology of a company toimprove marketing. Their responsibility is to maximize theefficiency of the CRM data and software to improve customer care.They are the liaison between employees and the CRMsoftware. · meeting ...
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CRM Executive
20 hours ago
Wisechamps Education Pvt Ltd New Delhi, India**Roles & Resposbilities-** · - Planning CRM strategies designed to attract and retain customers while expanding the brand's reach and boosting consumer loyalty. · - Answering customer queries and dealing with complaints. · - Implementing strategies to test the various forms of m ...
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CRM Executive
19 hours ago
Vohra Wound Physicians New Delhi, India#JOB ALERT# · About the Co: · Company name - Vohra Wound physician company · The company is looking for CRM executives who will be part of Service team/post sales team. · Job Profile: · - CRM executive who will be part of Service team/post sales team · - **Salary upto 6 LPA** · - ...
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CRM Executive
19 hours ago
ALBANS PROJECTS PRIVATE LIMITED New Delhi, India#JOB ALERT# · About the Co: · Company name - Vohra Wound physician company · The company is looking for CRM executives who will be part of Service team/post sales team. · Job Profile: · - CRM executive who will be part of Service team/post sales team · - **Salary upto 6 LPA** · - ...
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CRM Executive
20 hours ago
Aimlay pvt ltd New Delhi, IndiaRole: Senior Executive - CRM · Roles and Responsibilities · - Collection from old clients · - Retention · - Up-sell, Cross-sell experience · - Proficient in English and Hindi language · - B2C client handling · - Interact with existing customers and make follow-up calls · - Timely ...
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CRM Executive
20 hours ago
Ruhe Delhi, Delhi, IndiaRuhe, India's biggest digital brand in Kitchen& Bath fittings space, is looking for a new member in Customer Relationship Management Team · **Job Title**: CRM associate/ executive · **Location** : NSP, Delhi. · **TYPE**: ON SITE · **Overview**: · You will be responsible to foster ...
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CRM Executive
20 hours ago
Pourbrain Tech Delhi, IndiaPrimarily looking for CRM executives who will be part of Service team/post sales team. · - 1 to 2 yrs of international exp. · - Very good communication skill. · - atleast 1yr of continuity of service (negotiable in exceptions). · - should be good for evening shifts (shift time 5 ...
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CRM Executive
20 hours ago
Pranav Creations Pvt Ltd Delhi, India**Job Roles** · - Making sure all the leads of the clients after placing orders are met. · - Ensuring your existing clients are satisfied through after-sales service. · - Always ask them for true feedback. · - Servicing the client after receiving the order till the time of collec ...
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CRM Executive
19 hours ago
CALCO POLYTECHNIK PVT LTD Delhi, Delhi, IndiaCompany - Calco Polytechnic pvt. ltd. · Experience-Freshers and Experience both can apply · Ctc-2lpa · Roles and Responsibilities · - Payment Follow-up: · Conducting timely and effective follow-ups on outstanding payments. · Implementing strategies to reduce payment delays and en ...
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CRM Marketing Executive
20 hours ago
Careers at Tide New Delhi, India**Who are Tide**: · At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financia ...
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Steno House New Delhi, IndiaFrom 2 to 7 year(s) of experience · - ₹ 3-7 Lacs P.A. · - New Delhi,Delhi ( Okhla)or · **Roles and Responsibilities** · FEMALES ONLY · Customer Retention · Doing outbound calls for collections and achieving assigned targets · Maintaining good CSAT · FEMALES ONLY · To handle day t ...
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19 hours ago
coeusconsultants Wanowarie, Pune, Maharashtra, IndiaRole Title: - CRM Executive · Job description · 1. 1Customer Interaction · 2. Lead Tracking in system · 3. Partner Management · 4. Capability to analyze the product fit against prospect requirements. · 5. Daily reporting · 6. Product Knowledge · 7. Follow ups · **Requirements**: ...
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CRM Executive
20 hours ago
Dezinetree Projects Pvt Ltd Gautam Budh Nagar, IndiaShould have Excellent Communication Skills · - Should be Presentable · - Can do the follow ups with the Client · - Freshers are welcome · **Salary**: From ₹25,000.00 per month · Schedule: · - Day shift · - Morning shift · Work Location: One location · **Speak with the employer** ...
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CRM Executive
20 hours ago
Vohra Wound Physicians Badarpur, Delhi, Delhi, India**Company Overview**:Founded in 2000, Vohra Wound Physicians is the largest Wound Care specialty practice focused exclusively on the post-acute sector, and the premier provider and employer in wound management. The company provides bedside clinical care to hundreds of thousands o ...
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CRM Executive
20 hours ago
White Collar Realty Gurugram, Haryana, India**Job Title: Client Relations Coordinator (Preference for Female Applicants)** · **About Us**: · White Collar Realty is widely recognized for delivering comprehensive real estate solutions for both residential and commercial properties across Gurgaon. Our services encompass prope ...
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CRM Lead
1 day ago
RapidBraiins Any Location/Bangalore/Mumbai, India permanentEstablished in 2010 to meet the growing technology needs of agencies in the UK and the Middle East, Luminescent Digital provides digital project support and software development teams to a broad range of companies based across the EMEA and APAC regions. Luminescent Digital has no ...
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CRM Specialist
2 days ago
Yuva Trip Pvt. Ltd. New Delhi, India Full timeJob Profile Description: CRM Specialist · Position Title: CRM Specialist · Department: Marketing · Job Summary · : · As a Customer Relationship Management (CRM) Specialist within our travel agency, your primary responsibility is to manage and optimize customer interactions and ex ...
crm - New Delhi, India - The Pillow Company
Description
Company Overview
The Pillow Company is a leading provider of luxury lifestyle products that enhance the beauty and individuality of homes. Our chic and sophisticated products have made a lasting impression in the decoratives industry. With a strong focus on global trends and exclusivity, we strive to create exceptional experiences for our customers.
Job Overview
We are seeking a highly motivated and dedicated individual to join our team as a CRM. As a CRM, you will be responsible for managing and optimizing customer relationship management strategies to enhance the overall customer experience. This is a full-time position based in Delhi, Delhi, India, with an employment type of 'Full-Time'. The ideal candidate should have 1 to 3 years of experience in CRM.
Qualifications and Skills
Roles and Responsibilities