- Engineering
- Finance
- Front Office
- F&B
- Kitchen
- Talent & Culture
- Guests
- Conduct daily briefings with staff at floor level. Manage and supervise all tasks of his/her team.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to standards and procedures set
- Supervise public areas
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Attend to reports on damage or malfunction in hotel rooms
- Maintain equipment in proper state of cleanliness
- Maintain a section floor report
- Conduct regular room checklists
- Report unusual behavior/activities on floors to Executive Housekeeper
- Record room status in allocated section accurately
- Assist Executive Housekeeper in assessing team members' attendance and performance
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
- Primary school education
- Good oral proficiency in English language
- Minimum 2 years of experience in a similar capacity
- Ability to speak other languages and basic understanding of local languages will be an advantage
- Strong leadership, interpersonal and training skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times Additional Information
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Housekeeping Team Leader - Hyderabad, India - Accor
Description
Company Description
Job Description
Housekeeping Team Leader
This position is responsible for providing consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel's standards of cleanliness and presentation.
Key Interactions
Internally
Externally
Primary Responsibilities
Operation
Other Responsibilities
him/
Main Complexity/Critical issues in the Job
Amount
Budget responsibilities
Not applicable
Revenue responsibilities
Not applicable
Headcount
Not applicable
Profile
Knowledge and Experience
Competencies
Your team and working environment:
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.