- Develop and implement quality processes, standards, and procedures to ensure adherence across departments and achieve customer satisfaction.
- Obtain necessary licenses, regulatory approvals, and certificates while authorizing and overseeing quality-related activities.
- Align quality strategies and metrics with customer and business objectives.
- Lead quality reviews and audits, including internal, external, and customer audits.
- Establish and manage a quality team, ensuring training programs and documentation comply with industry standards.
- Handle non-conformities, complaints, and CAPA (Corrective and Preventive Actions) processes, focusing on continuous improvement.
- Ensure compliance with GxP (Good Practices) and GDP (Good Distribution Practices) guidelines and legal requirements.
- Act as a liaison for quality-related matters with customers and suppliers, and lead security and risk management initiatives.
- Higher education in logistics, transport technology, or engineering.
- Certification as a quality manager officer and auditor (., TUV, Bureau Veritas, Dekra).
- Thorough knowledge of ISO 9001, GDP standards (EU Guidelines, WHO Technical Series), and safety regulations.
- Minimum 5 years' experience in quality and/or regulatory roles in pharmaceutical and/or distribution sectors.
- Proficiency in GxP compliance and quality management system implementation.
- Preferably, experience with Six Sigma methodologies.
- Strong understanding of customer quality standards and the ability to align operations accordingly.
- Excellent communication, negotiation, and analytical skills.
- Capacity to work effectively under pressure.
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Integrated Logistics Quality Manager - New Delhi, India - Kuehne+Nagel
Description
JOB DESCRIPTION You will be part of our Integrated Logistics team, adding your expertise + skills to the delivery of customer + operational excellence.Your Role
This position is responsible for the implementation and oversight of a quality management system in line with industry standards (GxP) to meet both internal and external customer specific requirements.Your Responsibilities
You will be working with internal + external stakeholders while focusing on the following key tasks:
Your Skills and Experiences
Good Reasons to Join
Logistics is a people business and here at Kuehne + Nagel, we believe that genuine, lasting success is possible only through valuing our employees the way we value our customers. A company the size of Kuehne + Nagel is a land of endless opportunity. We offer opportunities where you can grow your expertise and shape processes and innovative solutions. Its strong market position lies in the sea logistics, air logistics, contract logistics and road logistics businesses, with a clear focus on high value-added segments such as IT-based integrated logistics solutions.
