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    Sales Specialist - Thane, India - Arpanna Group

    Arpanna Group
    Arpanna Group Thane, India

    3 days ago

    Default job background
    Full time
    Description

    Company Overview

    Arpanna Group, rooted in excellence, has diversified into Hospitality, Realty, and Automobile customisation. With a people-centric ethos and professional ideals, our 750-strong team redefines industry standards, elevating collaboration to deliver transcendent experiences and setting new benchmarks in luxury reinvention.

    Job Overview

    Job description

    Job Title: Sales Consultant Toyota

    Position Overview: As a Sales Consultant in Toyota, you will be responsible for engaging customers, understanding their needs, and guiding them through the process of purchasing a vehicle. Your primary focus will be on delivering exceptional customer service, building relationships, and achieving sales targets. This role requires a deep knowledge of automotive products, excellent communication skills, and the ability to thrive in a fast-paced, customer-centric environment.

    Key Responsibilities:

    1.Customer Engagement:

    • Greet customers and provide a warm welcome to the dealership.
    • Conduct needs assessments to understand customer preferences, requirements, and budget constraints.
    • Showcase vehicles, explain features, and accompany customers on test drives.

    2.Sales Process:

    • Guide customers through the sales process, including presenting financing options and explaining warranty packages.
    • Negotiate terms and conditions to reach mutually beneficial agreements.
    • Complete sales paperwork accurately and efficiently.

    3.Product Knowledge:

    • Stay informed about the latest automotive products, features, and industry trends.
    • Demonstrate in-depth knowledge of the vehicles in the dealership, including specifications, performance, and safety features.

    4.Customer Relationship Management:

    • Build and maintain strong, long-lasting customer relationships.
    • Follow up with customers post-purchase to ensure satisfaction and address any concerns.

    5.Sales Targets:

    • Meet or exceed monthly and annual sales targets.
    • Proactively seek new sales opportunities through networking and referrals.

    6.Team Collaboration:

    • Collaborate with the sales team, finance department, and other departments to ensure a seamless customer experience.
    • Participate in sales meetings and training sessions.

    7.Administrative Tasks:

    • Maintain accurate records of customer interactions, transactions, and vehicle inventory.
    • Prepare and submit reports on sales activities as required.

    Qualifications:

    • Proven experience as a Sales Consultant in an Toyota.
    • Excellent communication and interpersonal skills.
    • Strong negotiation and closing skills.
    • Customer-focused with a positive attitude.
    • Knowledge of financing options and the ability to explain them clearly to customers.
    • Familiarity with CRM systems and sales software.
    • High school diploma or equivalent; additional education or training in sales is a plus.

    Attributes:

    • Enthusiastic and passionate about automobiles.
    • Ability to work in a fast-paced and dynamic environment.
    • Detail-oriented and organized.
    • Professional appearance and demeanor.

    Enquiries are added in CTDMS - ICROP

    Product knowledge of Competitors

    Monthly Target-

    Retail Target-

    Accessories Sales

    Finance sales

    Achievement

    Experience

    Reporting Manager

    Driving Skill

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